Lead Director Network Management

Found in: Jooble US O C2 - 2 weeks ago

Bethesda MD, United States GroupM Full time

As Group Director, Social Practice Lead, you will be responsible to ensure the success and growth of our clients by applying industry leading paid social leadership, strategies, processes, training, and automation. You will collaborate with various stakeholders, from senior leaders to activation teams, to represent and oversee the delivery of social craft standards.
This role reports to the SVP, Platform Operations and will lead the agency embedded GroupM Nexus Canada social practitioners across Mindshare, EssenceMediacom and Wavemaker. Our structure has our teams living in the agencies, with matrix reporting lines into nexus practice leads and client leads. Process & operations: continuous improvement and deployment of craft excellence
Client: performance & satisfaction
Commercial: creation and commercialisation of GroupM social capabilities
Process & Operations This role will collaborate with internal and external partners to ensure an optimized GroupM social framework is in place across all agency teams and iterate process where required to support evolving platform landscape and client needs.
Inform development of automation solutions (e.g., social scripts, automation tools, process improvements, etc.) Lead GroupM platform access across social platforms and adhere to GroupM policy around compliant user management
Client & Commercial This role will support growth of billings, net sales, and retention by building relationships with our most senior clients, and through partnership with client leadership in the development of annual growth plans. As a practice lead, you will be called on as the expert in connecting our performance products and craft during Quarterly Business Reviews for our largest clients.
Training In partnership with Nexus leadership, you will develop and deploy training and certification programs – ensuring that GroupM Nexus employees continue to be the highest skilled practitioners in the world
Develop training curriculum for teams and key clients
Provide mentorship & coach staff members in social practice across GroupM
Create a system for regular team recognition across network to highlight excellent work and demonstrate how key tactics can be implemented
Partner with social venders to ensure we are leveraging their platforms effectively and collaborate on trainings and innovation opportunities.
Demonstrated track record of agency experience, paid social planning / execution and client relationship development
Experience in leading and building highly effective teams who delight clients with great service and media results
Excellent organizational, time management and multi-tasking skills
Advanced ability to plan, implement and manage strategic and operational initiatives
Expert experience (8+ years) in social and digital media buying roles, with latest experience being of leadership and supervision
Well-versed in all major social partners, including Meta, X, Pinterest, LinkedIn, Snap, TikTok, and Reddit
Experienced communicator, able to deliver well-designed presentations to a range of stakeholders, and shows strong upward management skills.
About GroupM GroupM is the world’s leading media investment company responsible for more than $63B in annual media investment through agencies Mindshare, MediaCom , Wavemaker, Essence and m/SIX, as well as the outcomes-driven programmatic audience company, Xaxis . GroupM’s portfolio includes Data & Technology, Investment, and Services, all united in vision to shape the next era of media whereadvertising works better for people. GroupMand all its affiliates embrace and celebrate diversity, inclusivity, and equal opportunity.We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. We’re an equal opportunity employer and values diversity in its workforce. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
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