Treatment Coordinator
4 weeks ago
Continuous Improvement
Inclusion
Integrity
Respect
Teamwork
Transparency Job Description: As a Treatment Coordinator, you will be providing support to our patients in their orthodontic journey. You will be responsible for communicating with patients and their family members to ensure that they understand their treatment plans and any changes that may occur. Tasks include but are not limited to: Consult with patients to understand their oral health history, concerns, and objectives.
Explain the treatment plan, address patient concerns, and answer any questions.
Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment arrangements.
Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
Manage and maintain the payment options and policies for patients.
Understand the practice’s policy on working with Ortho benefit plans and be prepared to educate patients on their dental benefits.
Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options.
Track patient accounts receivable and outstanding balances to ensure timely payment.
Assist in Practice’s collections protocol for all outstanding balances.
Introduce new patients to the practice by going over health history, explaining the doctor’s examination and describing any other features about the practice that should be highlighted.
Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.
Updating TC Spreadsheet on a daily basis
Conducting Dialing outbound calls to patients. (Welcome calls, Lost Cases, Denials etc.)
Greet and check patients in and out before and after treatment.
Participate in Marketing events
Cash Handling
Answer incoming calls to include new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
Responsible in helping to maintain a clean/sanitized clinic/office area.
Other tasks as assigned. Requirements: High school degree or GED equivalent
3 years of customer service experience
2 years of sales experience
1 year of Treatment Coordinating experience
Knowledge of medical terms and practices
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)
Excellent problem solving and de-escalation skills
Excellent written and verbal communication skills
Requirements: Working Hours/ Location: Monday – Wednesday 8:45am – 5:00pm
Thursday 7:45am - 4:00pm
Friday 6:45am – 3:00pm
2 Saturdays per month
2987 Kirk Rd, #103A, Aurora, IL 60502
Travel availability to Joliet
Full time Benefits (for our full-time employees): Paid Training
Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
Clinical Bonuses
Paid Time Off
Holiday Pay
Medical, Dental, Vision, and Life Insurance
Accident Insurance
Short-Term Disability
Long-Term Disability
Employee Assistance Program
Health Savings Account
Dependent Care Account
401(k) and matching
Pet Insurance
Tuition Assistance Program
Identity Theft Protection
MetLife Met Law Legal Insurance
Transit Reimbursement - Commuter Account
Free and discounted Orthodontic Treatments
-
Treatment Coordinator
4 weeks ago
Aurora, United States Station Dental Group Full timeJob DescriptionJob DescriptionStation Dental Aurora | Treatment Coordinator | Full TimeOur office is growing and looking to add an enthusiastic, patient centered Treatment Coordinator to our Station Dental Aurora office!Station Dental has been serving the area for over 20 years. We pride ourselves on the long-term relationships established by our patients...
-
Treatment Coordinator
1 month ago
Aurora, United States Orthodontic Experts Ltd Full timeJob Type Full-timeDescriptionAbout us:Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are...
-
Treatment Coordinator
2 weeks ago
Aurora, United States Orthodontic Experts LTD Full timeDescription:About us:Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are on track to open...
-
Treatment Coordinator
1 week ago
Aurora, United States Orthodontic Experts Ltd Full timeDescription: About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are on track to...
-
Treatment Coordinator
1 week ago
Aurora, IL, United States Orthodontic Experts LTD Full timeDescription:About us:Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are on track to open...
-
Treatment Coordinator
3 weeks ago
Aurora, United States Orthodontic Experts Ltd Full timeJob Type Full-time Description About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we...
-
Treatment Coordinator
2 weeks ago
Aurora, United States Orthodontic Experts Ltd Full timeJob Type Full-time Description About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we...
-
Treatment Coordinator
5 days ago
Aurora, United States Orthodontic Experts Ltd Full timeJob Type Full-time Description About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we...
-
Treatment Coordinator
2 days ago
Aurora, United States Orthodontic Experts Ltd Full timeJob Type Full-time Description About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we...
-
Treatment Coordinator
2 days ago
Aurora, United States Orthodontic Experts Ltd Full timeJob Type Full-time Description About us: Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we...
-
Dental Office Treatment Coordinator
2 months ago
Aurora, United States Comfort Dental Aurora Full timeJob DescriptionJob DescriptionAre you looking for your long term dental home?We are a busy group general dental practice in need of a full-time treatment coordinator.Candidates who have experience with the following are strongly encouraged to apply:Knowledge of dental proceduresAbility to verify and confirm dental insurance for patientsTreatment presentation...
-
Dental Office Treatment Coordinator
2 weeks ago
Aurora, United States Comfort Dental Aurora Full timeJob DescriptionJob DescriptionAre you looking for your long term dental home?We are a busy group general dental practice in need of a full-time treatment coordinator.Candidates who have experience with the following are strongly encouraged to apply:Knowledge of dental proceduresAbility to verify and confirm dental insurance for patientsTreatment presentation...
-
Treatment Coordinator
3 weeks ago
Aurora, United States TN Specialty Dental Services, PLLC Full timeJob Type Full-time Description Duties include: Sets up treatment rooms for all new patient exams Welcomes new patients/parents promptly with a warm smile Ensures new patient experience is enjoyable every single time Checks all new patient charts to ensure info was correctly entered upon scheduling Has Ipad ready for new patients that have not filled this...
-
Treatment Coordinator
2 weeks ago
Aurora, United States TN Specialty Dental Services, PLLC Full timeJob Type Full-time Description Duties include: Sets up treatment rooms for all new patient exams Welcomes new patients/parents promptly with a warm smile Ensures new patient experience is enjoyable every single time Checks all new patient charts to ensure info was correctly entered upon scheduling Has Ipad ready for new patients that have not filled this...
-
Treatment Coordinator
3 weeks ago
Aurora, United States TN Specialty Dental Services, PLLC Full timeJob Type Full-timeDescriptionDuties include: Sets up treatment rooms for all new patient examsWelcomes new patients/parents promptly with a warm smileEnsures new patient experience is enjoyable every single timeChecks all new patient charts to ensure info was correctly entered upon schedulingHas Ipad ready for new patients that have not filled this out prior...
-
Treatment Coordinator
2 weeks ago
Algonquin, IL, United States Orthodontic Experts LTD Full timeDescription:About us:Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are on track to open...
-
Treatment Coordinator
1 week ago
Algonquin, IL, United States Orthodontic Experts LTD Full timeDescription:About us:Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are on track to open...
-
Treatment Coordinator
1 week ago
Hillside, IL, United States Orthodontic Experts LTD Full timeDescription:About us:Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are on track to open...
-
Treatment Coordinator
2 weeks ago
Arlington Heights, IL, United States Orthodontic Experts LTD Full timeDescription:About us:Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are on track to open...
-
Treatment Coordinator
1 week ago
Arlington Heights, IL, United States Orthodontic Experts LTD Full timeDescription:About us:Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are on track to open...
