Associate Client Service Manager
3 weeks ago
Marsh McLennan Agency’s Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to our clients. If you’re new to the world of insurance or customer service, this position provides an excellent opportunity for you to sharpen your skills and develop in your career at MMA. We’ve created a promising career path with opportunities to move up the ladder and specialize in high-level client service and industry focuses as you move forward.
We will give you access to mentorship, training, resources, and development to ensure your success but you will need to supply the drive and desire to be an MMA professional. Our ideal candidate is hungry, humble and smart- they don’t stop short of excellence and are driven to do what’s best for their clients, colleagues, and communities.
Work with customers and carriers to handle incoming service requests.
Manage new and renewal insurance marketing: including negotiating with carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers.
Account collaboration: including negotiating with insurance carriers, preparing presentation and proposal materials, collecting customer information and ordering insurance policies from carriers.
Update customer information: keep accurate, up-to-date records on customers in our agency management system.
Customer service: ensure that you and your designated sales and service team provide effective and efficient customer service.
Plus (the fine print): you’ll follow organization policies and procedures, sales and service standards and established workflows. You’ll ensure quality control through proper file documentation and maintenance. You’re a client service advocate. You’re passionate about delivering an exceptional level of customer service and support.
You’re ready to throw all stereotypes of “insurance” out the window and love your job.
You understand business and people.
Good customer service is just part of who you are, and you love making people happy.
No more corporate vanilla structure for you. (Yes, an insurance company really just said that.)
we will honor all local and state salary thresholds. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Additionally, this position may be eligible for performance-based incentives, annual profit sharing and a benefits package that includes paid paternity/maternity leave, medical leave, 401K savings and other wellbeing programs. MMANW %5362450% %%insurance%%
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Associate Client Service Manager
1 month ago
Walla Walla, WA, United States Marsh McLennan Agency-Northwest Full timeMarsh McLennan Agency’s Business Insurance team is looking for a passionate and people-oriented customer service professional to develop, implement and deliver outstanding insurance and risk management customer service to our clients. If you’re new to the world of insurance or customer service, this position provides an excellent opportunity for you to...
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