Security Service Technician II

4 weeks ago

Lynnfield MA, United States Johnson Controls Full time

Service Technicians diagnose problems and perform service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems and other related building system products at customer sites.


to repair equipment.
Service, troubleshoot, and install card access, CCTV, and burglar alarm systems.
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction. 
Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers.
Massachusetts Class D Electrical License
~4 years documented experience with card access and CCTV. 
~ Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices. 
~ Experience installing, inspecting, repairing, and programming card access and CCTV. 
~ Fire alarm experience is a plus. 
~ Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. 
~ Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. 
~ Ability to work flexible hours including weekends to meet customer requirements. 
~ Overnight travel may be required. 
~ Maintain truck inventory to ensure timely response to customer needs. 
~ Retain any licenses that are required by National, State and Local codes. 
~ NICET III preferred in the subfield of Special Hazard Systems or Level III in subfield of Fire Alarm. 


#Johnson Controls International plc. is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. If you are an individual with a disability and you require an accommodation during the application process, please visit 

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