ServiceNow Configuration Engineer

4 weeks ago

Knightdale NC, United States ABBTECH Professional Resources Full time

This program requires US Citizenship
MECM/Intune Engineer
The client is looking for candidates for a System Center Configuration Management (SCCM) / Intune Engineer position who has specialized knowledge and skills in the technologies, tools, and an in-depth understanding of the underlying hardware and software architectures, the ability to recognize, diagnose and resolve complex problems, and ability to evaluate and integrate emerging technologies independently and quickly.
As an MECM/Intune Engineer, you will be responsible for providing support, collection and query creation and management, application and package creation and deployment, content distribution, management and troubleshooting, and custom report creation, end-to-end guidance and troubleshooting of MECM/Intune, policies application creation via MECM/Intune and best practice around both MECM and Intune.
Required Skills:
• Experience and skills with scripting, application deployment, application packaging, software packaging, collection management, custom reporting, task sequences
• Expert knowledge of SCCM and Intune to include device enrollment, policy management, application deployment, compliance enforcement, and conditional access
• Solid understanding of VMware vCenter
• Knowledge and advanced troubleshooting skills with Microsoft MECM/Intune
• Microsoft Endpoint Manager Administration and Architecture.
• MECM Role implementation and troubleshooting
• Intune policy creation and troubleshooting
• Solid knowledge of PowerShell scripting to automate tasking and customize configurations
• Solid knowledge of Active Directory Security Groups, OUs, DNS, and GPO management
• Solid Windows troubleshooting skills
• Strong understanding of networking concepts including VPN and certificate-based authentication
• Compliance and configuration policy implementation and troubleshooting
• Co-Management implementation and troubleshooting
• Application creation via SCCM/Intune and troubleshooting
• Windows updates implementation and troubleshooting for both Intune and MECM
• Task sequence creation and troubleshooting for Operating System Deployment (OSD)
• Client health monitoring and troubleshooting
• Autopilot implementation and troubleshooting
• Identify, analyze, and resolve system problems with both short-term workarounds and long-term solutions.
• Write PowerShell scripts to automate systems administration tasks.
• Provide guidance and work leadership to less-experienced systems engineers.
• Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
• Serves as liaison with clients, participating in meetings to ensure client needs are met.
• Participates in special projects as required
• Windows Operating Systems and traditional client/server relationships
• Use of GPOs for management and security
• Working knowledge of Group Policy Management
• WIM creation using Secure Host Baseline (SHB)
• Manage or create Windows 10 in-place upgrades as needed
• Familiarity of Microsoft SQL Server
• Creating patch management strategies using Windows Server Update Services (WSUS)
• PowerShell scripting experience to focus on automation.
• Virtualization Platforms (e.g. Hyper-V, VMWare, VirtualBox)
• IT Infrastructure Design, Deployment reporting and Remediation Analysis
• Utilizing MECM and WSUS for Microsoft security patches, hotfixes
• Familiarity with ServiceNow, JIRA and Confluence
• Proficiency in the use of Microsoft Office Suite
Education/Knowledge Requirements:
o A minimum of eight (8) to twelve (12) years’ relevant experience.
o A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field then four additional years of related experience is required.
o Typically performs all functional duties independently.
o Note: Special credentials (licenses and/or certifications) may be required at the Task Order level on a case-specific basis.
Additional Provisions
• Pass both a client mandated clearance process to include drug screening, criminal history check and credit check.
• Once candidate’s resume is approved and interview passed, the agency is responsible for providing drug screening. Failure to submit the drug screening results will delay the security clearance process.
• If a candidate is given an interim clearance, continuation of employment is then based on the candidate receiving a sensitive clearance.
• All overtime must be pre-approved in writing by the client manager or his/her designated representative.
• Agency will not be reimbursed for overtime charges without previous written authorization. Authorized overtime will be reimbursed at straight time.
• The enforced dress code is business casual, i.e. collared shirt with slacks for men, no skirts above the knee for women.
Candidates must be local, remote 3 days a week and 2 days in the office.


# Benefits (Regular, Full Time Employees):

# Medical, Dental, and Vision offerings
# Weekly Direct Deposit
# Paid Holidays and Personal Time Off
# 401(k) with match
# Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
# Pre-Paid Legal and Employee Assistance Programs
# Northwest Federal Credit Union Membership
# BB&T @ Work Program


ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans

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