Field Service Technician

2 weeks ago

Reno NV, United States Aristocrat Gaming Careers Full time

We're pioneers in our field and relentless in our pursuit of excellence. Aristocrat is an ideas company at heart, which means innovation is embedded into every aspect of our business. Whether we're designing sleek new cabinets, premium game content or award-winning systems, we apply fresh thinking and creativity to deliver the world's greatest gaming experience, every day. With cool new titles, such as Game of Thrones TM, Sons of Anarchy and Lightning Link along with our award-winning app Heart of Vegas, we're continually pushing the bar of creativity. *What You'll Do* Our Field Service Operations team is responsible for providing technical support to drive the success of our customers at Aristocrat Gaming. As a Field Service Technician, you will be part of a team with employees across the United States and Canada. Our team prides itself on Aristocrat’s people-first culture and bringing fun and passion into the work we do daily. Whether it’s driving to a casino, troubleshooting a problem, or installing a new cabinet, we always bring the power of play to life. If you enjoy solving problems, working with a team, and engaging with customers, this is the role for you We are seeking a passionate, customer-focused Field Service Technician to join our energetic team in Field Operations. As a Field Service Technician for Aristocrat Gaming, you will be responsible for troubleshooting, converting, installing, maintaining, repairing, and removing gaming machines, signs, and gaming controllers with little assistance. You will be an immediate value add to the organization by ensuring the seamless operation of our customer’s gaming facilities by providing timely and efficient technical support. This is an entry-level position. You will complete a robust, hands-on, and virtual training program throughout your first 6 months.

  • Job Requirements*
  • Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers.
  • Perform routine maintenance on gaming machines.
  • Respond promptly to customer calls and emergency requests, prioritizing critical issues.
  • Complete Pre-Site Surveys, follow schedule, and perform service activities assigned.
  • Maintain inventory accuracy and follow parts inventory process.
  • Support customers with technical inquiries and documentation.
  • Report on trends, needs, and service challenges.
  • Review pre-install documents to determine which parts will be needed to complete the installation.
  • Gather and report accurately on service activities by utilizing field service management reporting tools.
  • Uphold high standards of professionalism, integrity, and customer service daily.
  • Self-direct and carry out day-to-day tasks with little direction.
  • Follow Aristocrat’s Safety Guidelines.
  • What We're Looking For* *Required Qualifications*
  • High school diploma, GED, or equivalent work experience.
  • At least 21 years of age.
  • Have a clean and valid driver’s license and maintain an insurable driving record.
  • Able to obtain gaming license as required (Gaming License requirements will vary depending on location. Upon hire, Aristocrat will assist with application, payment, and renewal).
  • Willing to do daily travel in assigned territory. Regional and national travel may be up to 30%.
  • Self-starter, flexible, adaptable, highly organized, and proactive.
  • Passion for technology and solving problems.
  • Able to remain calm in a fast-paced work environment, manage multiple priorities/projects, and meet deadlines.
  • Able to communicate effectively and in a constructive manner with customers and coworkers.
  • Preferred Qualifications*
  • Experience as a slot technician, field service of technical products, or other diagnostic work.
  • Experience working in the field, being on call, and traveling for work.
  • Experience with electronics, mechanics, and troubleshooting.
  • Physical Requirements*
  • Can lift and move a minimum of 50 pounds.
  • Able to push up to 250 pounds with the assistance of moving equipment.
  • Able to climb and balance on ladders.
  • Have good manual dexterity, hand/eye coordination, and good eyesight.
  • Able to drive and operate a vehicle for extended periods.
  • Work Conditions*
  • Operate designated service vehicles equipped with GPS and real-time camera monitoring systems.
  • Operate a box truck safely and efficiently.
  • Work in a crowded, noisy, and smoking casino environment.
  • Travel with little or no notice and for possible extended periods.
  • Work flexible shifts as needed (nights, weekends, holidays).
  • Why Aristocrat?* Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V
  • World Leader in Gaming Entertainment
  • Robust benefits package
  • Global career opportunities
  • Our Values*
  • All about the Player
  • Talent Unleashed
  • Collective Brilliance
  • Good Business Good Citizen
The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. *Travel Expectations* Up to 75% *Pay Range* $16.80-$31.20 *Pay Rate Type* HourlyOur goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

  • Field Service Representative

    2 weeks ago

    Reno, NV, United States Aristocrat Gaming Careers Full time

    We're pioneers in our field and relentless in our pursuit of excellence. Aristocrat is an ideas company at heart, which means innovation is embedded into every aspect of our business. Whether we're designing sleek new cabinets, premium game content or award-winning systems, we apply fresh thinking and creativity to deliver the world's greatest gaming...

  • Field Service Technician

    1 week ago

    Reno, NV, United States Aristocrat Gaming Full time

    We're pioneers in our field and relentless in our pursuit of excellence. Aristocrat is an ideas company at heart, which means innovation is embedded into every aspect of our business. Whether we're designing sleek new cabinets, premium game content or award-winning systems, we apply fresh thinking and creativity to deliver the world's greatest gaming...

  • Field Service Technician

    2 weeks ago

    Reno, NV, United States Aristocrat Gaming Full time

    We're pioneers in our field and relentless in our pursuit of excellence. Aristocrat is an ideas company at heart, which means innovation is embedded into every aspect of our business. Whether we're designing sleek new cabinets, premium game content or award-winning systems, we apply fresh thinking and creativity to deliver the world's greatest gaming...

  • Field Service Technician

    1 week ago

    Reno, United States Aristocrat Gaming Careers Full time

    We're pioneers in our field and relentless in our pursuit of excellence. Aristocrat is an ideas company at heart, which means innovation is embedded into every aspect of our business. Whether we're designing sleek new cabinets, premium game content or award-winning systems, we apply fresh thinking and creativity to deliver the world's greatest gaming...

  • Field Service Technician

    1 week ago

    Reno, United States Aristocrat Gaming Full time

    We're pioneers in our field and relentless in our pursuit of excellence. Aristocrat is an ideas company at heart, which means innovation is embedded into every aspect of our business. Whether we're designing sleek new cabinets, premium game content or award-winning systems, we apply fresh thinking and creativity to deliver the world's greatest gaming...

  • Field Service Technician

    2 weeks ago

    Reno, United States Aristocrat Gaming Full time

    Job DescriptionWe're pioneers in our field and relentless in our pursuit of excellence. Aristocrat is an ideas company at heart, which means innovation is embedded into every aspect of our business. Whether we're designing sleek new cabinets, premium game content or award-winning systems, we apply fresh thinking and creativity to deliver the...

  • Field Service Technician Mechanic

    5 days ago

    Reno, United States Arbon Equipment Full time

    Job DescriptionJob DescriptionRite-Hite Service Technicians will install, maintain, and repair loading dock equipment and industrial doors at customer facilities throughout the Northern CA Bay Area and some surrounding markets. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works...

  • Commercial Appliance Service Technician

    1 month ago

    Reno, United States Unlimited Service Group Full time

    Job DescriptionJob DescriptionCommercial Appliance Technician Opportunities in RENO, NV!Hi Tech Commercial Service is seeking qualified Commercial Appliance Technicians for our team in Reno and the surrounding areas. We are responsible for troubleshooting, diagnosing, and repairing commercial cooking and refrigeration equipment at customer locations.Let’s...

  • Field Service Technician

    1 month ago

    Reno, United States Raymond West Full time

    Job DescriptionJob DescriptionDo you enjoy troubleshooting and maintaining electrical equipment? Do you enjoy working on your own, but still want to be part of a team? How about having customers that you build a relationship with? How about a company supplied van and gas card? Add to that a company that continues to operate with the same core values focusing...

  • Field Service Technician 2

    3 weeks ago

    Reno, United States Burroughs, Inc Full time

    Description Does the idea of troubleshooting electronic equipment intrigue you? Are you interested in electro-mechanical repair and maintenance? Are you driven to deliver exceptional customer service? If you answered yes to any of these questions or have significant customer service, repair/maintenance, and installation experience, we want to talk...

  • Wind Field Service Technician

    4 weeks ago

    Reno, United States Integrated Power Services Full time

    Description This is an evergreen position, meaning we accept applications year-round and will hire as needed. We are continuously seeking talented individuals to join our team. We review applications regularly and contact candidates when we have opportunities available.Salary Range: $20.00-$35.00/Hourly Who We Are:   Integrated Power Services (IPS) is...

  • Commercial Field Service Technician

    2 days ago

    Reno, United States Culligan 93IL Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingDental insuranceEmployee discountsFree uniformsHealth insurancePaid time offTraining & developmentBenefits/PerksCareer Advancement OpportunitiesPaid TrainingPaid VacationPaid HolidaysBonus opportunities401(k) and matchingComprehensive training provided. We will teach you everything you need to know...

  • Field Service

    1 month ago

    Reno, United States STARTOUCH INC Full time

    Job DescriptionJob DescriptionSalary: DOEFIELD SERVICES TECHNICIAN - Redding, CAFULL-TIME, HOURLY, NONEXEMPT Career opportunity not just a job!  Declaration Networks Group Inc. (DNG) is now hiring for the exciting position of Field Services Technician to join our StarTouch division to serve our local communities.  Looking for a career that makes a...

  • Field QC Technician

    4 weeks ago

    Reno, United States The Staff Pad Full time

    The Staff Pad has partnered with an engineering company committed to delivering high-quality products/services to their clients. We are looking for a Field QC Technician to join this growing organization in Reno, Nevada.&Field materials testing of soils, concrete, and asphalt. Tasks include working on both Quality Control and Quality Assurance projects for...

  • Heavy Equipment Field Technician

    2 weeks ago

    Reno, NV, United States EquipmentShare Full time

    EquipmentShare is Hiring a Heavy Equipment Field Technician (Mechanic)EquipmentShare is immediately hiring a Heavy Equipment Field Technician (Mechanic) for our rental facility in Reno, NV to be responsible for providing maintenance and repair for a variety of customer and company owned heavy equipment machinery and aerial lifts. Mechanics will have the...

  • Heavy Equipment Field Technician

    3 weeks ago

    Reno, NV, United States EquipmentShare Full time

    EquipmentShare is Hiring a Heavy Equipment Field Technician (Mechanic)EquipmentShare is immediately hiring a Heavy Equipment Field Technician (Mechanic) for our rental facility in Reno, NV to be responsible for providing maintenance and repair for a variety of customer and company owned heavy equipment machinery and aerial lifts. Mechanics will have the...

  • Field Technician I

    2 weeks ago

    Reno, Nevada, United States Friesen Group Full time

    Part-Time Field Technician at Owens (A Friesen Group Company)Owens, a leading provider of cutting-edge medical equipment and supplies in the North State region, has been dedicated to delivering customized healthcare solutions for over six decades. Specializing in CPAP/BiPAP, capnography, airway clearance, and other specialty therapies, we are committed to...

  • Field QC Technician

    4 weeks ago

    Reno, United States The Staff Pad Full time

    Job DescriptionJob DescriptionThe Staff Pad has partnered with an engineering company committed to delivering high-quality products/services to their clients. We are looking for a Field QC Technician to join this growing organization in Reno, Nevada.Field materials testing of soils, concrete, and asphalt. Tasks include working on both Quality Control and...

  • Technician/Mechanic, Master

    4 weeks ago

    Reno, United States Empire Cat Full time

    Technician/Mechanic, Master - Field Services - Reno, NV Reno, NV, USA Req #969 Wednesday, May 22, 2024 Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment. WHO WE ARE: Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in...

  • Technician/Mechanic, Master

    2 weeks ago

    Reno, United States Empire Cat Full time

    Technician/Mechanic, Master - Field Services - Reno, NV Reno, NV, USA Req #969 Friday, June 21, 2024 Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment. WHO WE ARE: Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in...