Quality and Process Excellence Lead

1 month ago


Los Angeles CA, United States Diverse Lynx Full time
Title: Quality and Process Excellence Lead

Location: Los Angeles, California (Onsite)

Employment: Full Time

Job Description:

Educational Qualification


  • BE / B Tech/ MBA/ B. Stat from a Premier Institute

Skills (Must Have)



  • Program management & change management

  • Problem solving tools/ analytical skills

  • Excellent communication / interpersonal, facilitation skills

  • High energy level, confident, assertive and team player

Experience (Minimum)



  • Consulting Experience

  • Minimum 2years as Quality & Process Excellence practitioner & total 5years of Experience.

  • Experience of managing team of quality practitioners.

  • Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering

  • Exposure to ISO, CMMi or COPC will be added advantage

  • Consulting experience in Shared Services Set up/BPO space is desirable

Job Description



  • Responsible for driving quality initiatives for Client Accounts.

  • Working with dispersed cross functional teams on organizational process (re)-design or industry specific business processes

  • Leverage business optimization & innovation tools & application for process re-engineering

  • Benchmarking processes, Management dashboard set up & building the best practices repository.

  • Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship

  • Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company. #J-18808-Ljbffr

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