Business Analyst/Child Welfare Expert

4 weeks ago

Hartford CT, United States Tri-Com Consulting Full time

The Tri-Com Consulting Group is a Full-Service IT Employment Consulting Firm who is seeking qualified candidates for the following opening: Business Analyst/Child Welfare Expert (Product Owner/Product Manager) Hybrid - 1 day per week onsite or 2 days every 2 weeks Must CURRENTLY live within 100 miles of Hartford, CT SPECIFIC SERVICES REQUIRED: In the role of the Business Analyst/Child Welfare Expert (Product Owner/Product Manager), the following services are required: Assistance in the preparation and facilitation of LEAN Events, business process mapping and requirements gathering. Assistance in developing project documents. Excellent communication, presentation, collaboration, writing and interpersonal skills. Demonstrated ability to work collaboratively to deliver business and technical value, including collaboration with community partners/agencies. Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision. Must have very strong abstract thinking and problem-solving skills. Provide guidance and training to agency staff as needed. Coordinates with the other project team members on issues dealing with matters that cross domains and have dependencies, and helps define, document and communicate with the entire team. Interface with the user(s) and sponsor(s) and other stakeholders in order to determine their (evolving) needs. Reviews documentation and collaborates with development group, Product Owners, System Teams, and stakeholders to ensure best overall documentation is always available. Generates products such as business cases, feature/requirement documents, user stories, acceptance criteria, lean notes, meeting notes, decisions, action items, risks, presentations, and training materials. Identifies business trends and needs utilizing real data and staff feedback. Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer. Communicates key insights and findings to team members. REQUIRED SKILLS AND EXPERIENCE For this position, the candidate shares experience and intelligence in the field of child welfare/human services with the team to plan and accomplish goals, elicit customer/business feedback, as well as a participation in trainings. In addition, the agency requires an experienced professional demonstrating the following knowledge and skills: 5+ Years’ Experience in Child Welfare or related field Product Owner and/or Product Manager certification a plus Knowledge of agile development methodologies, including developing acceptance criteria Knowledge of case management systems and modern web-based capabilities/applications Knowledge of Business Process Mapping, requirements gathering and documentation processes Experience in facilitating large groups for presentations, LEAN Events and trainings a plus Experience in analyzing data to draw business-relevant conclusions ~Tri-Com is an Affirmative Action/Equal Opportunity Employer~ We strongly encourage the applications of women, minorities, persons with disabilities, and military veterans. As a condition of employment you will be required to pass a drug screening and other background checks including past employment and confirmation of technical certifications.

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