Concierge Hotel

3 weeks ago

Tampa FL, United States Discovery Village at Tampa Palms Full time

At Discovery Village at Tampa Palms, a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents.
About Discovery Senior Living
Discovery Senior Living ranks prominently among the 5 largest senior housing providers in the US and is nationally renowned for luxury senior-living communities. With over 250 communities in nearly 40 states, and 15,000 dedicated employees, Discovery Senior Living is one the largest and fastest growing senior living companies in the United States. Flexible scheduling options with full-time and part-time hours
~ Paid time off and Holidays (full-time)
~ Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
~Paid training
~ Employee Assistance Program

Our community is looking for a Concierge  to join our team.
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.
Carries out telephone answering and reception duties as required.
Greets residents and visitors. Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
Organizes, distributes mail to residents, Executive Director and Department Coordinators.
Maintains resident forms for miscellaneous credits.
Maintains adherence to all company personnel policies and established operating policies and procedures.
One to three years customer service experience and/or training;

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