Head of Programme Management

1 month ago

Baton Rouge LA, United States Easterseals Louisiana Inc Full time

As such, the Program Director ensures the smooth operations and completion of the work product of the office. Work to maintain a positive relationship and office environment for all. Coaching and leading the office through program changes. This role will oversee a continuum of services for people experiencing homelessness. The programs will be HUD, Rapid Rehousing, and Permanent Support Housing. Relaying information timely from the ESL corporate office and funders.
Provides leadership and coordination for improving BH program efficiencies, effectiveness, and overall program quality.
Coordinates/conducts in-service training for managers and staff on changes in laws/regulations and standards.
Oversees quality and utilization monitoring activities and care coordination.
Directs the day-to-day operations of the program and implements programmatic and administrative policies and procedures to attain program goals and objectives.
Supervises the case managers, evaluates employee performance, and recommends human resources actions to the Vice President of Programs.
Makes programmatic and administrative recommendations to the Vice President of Programs following the agency/program goals and objectives.
Oversees the HUD, Rapid Rehousing, and Permanent Support Housing productivity to meet established standards and ensure continuity of care in providing comprehensive services.
Coordinates communication with other service components of the agency and outside agencies involved with agency clients.
Provides leadership and coordination for improving HUD, Rapid Rehousing, and Permanent Support Housing program efficiencies, effectiveness, and overall program quality.
Provide leadership to program staff through guidance and supervision; Adheres to the agency's policies and procedures.
Serves on agency committees, working groups, and other bodies as assigned.
Carry out ongoing requirements of contracted services
Quality Control
Maintenance of the Quality Assurance Plan
Oversight of daily programmatic operations for HUD, Rapid Rehousing, and Permanent Support Housing.
Oversight of interviewing, hiring, and training according to company standards
Assist with billing procedures in concert with the Vice President of Finance
Conduct routine staff meetings and disseminate directives/info effectively and timely
Ensure necessary training and tools are provided for staff and training guidelines are followed according to agency standards.
Ensures effective program budget management including oversight of funds receivable and expenditures.
In this role, you will help us achieve our mission to change the way the world defines and views disabilities by making profound, positive differences in people's lives every day.
Willingness/ability to travel around south Louisiana required and needed to oversee HUD, Rapid Rehousing, and Permanent Support Housing Programs.

A Master's degree in a human services-related field is required.

Licensure in a human services discipline (e.g. LPC, LCSW, LAC, etc.) Must have a minimum of two (2) years of Supervisory experience in behavioral health specifically in housing with direct knowledge of HUD, Rapid Rehousing, and Permanent Support Housing programs.

Experience with writing HUD grants, and working within the federal grant-writing platform called e-Snaps, preferred.


The employee is regularly required to operate a computer, file and retrieve written documents, communicate with others on the phone and in person

Ability to move independently within the facility and community

Work is performed in a normal working office setting that is environmentally controlled. Work can also be performed in different centers, participant homes, and residential housing settings, where you would interact with the general public

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