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Appliance Service Technician

1 month ago


Bedford MA, United States CSC Serviceworks Full time

The CSC ServiceWorks Story: We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada.   Our Best-in-Class team of 2,500 dedicated professionals’ benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career. Overview: Are you a problem-solver who loves to be out in the field? Our Appliance Techs provide mechanical repairs to washers and dryers at customer and client locations within their assigned region. Appliance Technicians keep our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate is someone who enjoys working independently and has a very strong mechanical aptitude.
 
FULL TIME - MON THRU FRI - COMPANY VAN PROVIDED
Service and Repair : Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines. Maintenance : Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.
Customer Service : Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.
Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information. Prepare service reports and update the internal database with accurate and up-to-date information.
Parts and Inventory Management : Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.
Safety Compliance : Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers' property during service calls.
75% Employer Contribution to Medical, Dental, and Vision insurance
~ Health Savings Account with Employer Contribution
~ Year-round Work & Paid Training
~ Company Paid Life, Short-term, and Long-term Disability Insurance 
~Paid Time Off (PTO) & Holiday Pay
~ Flexible Spending & Health Savings Account
~ Travel, Theme Parks, Home & Auto Insurance and more 
~ Education Reimbursement Program
~ Schedule: Monday to Friday 7:00 am to 4:00 pm
Previous experience in appliance repair or a related field (example: pool technician) is preferred.
Basic computer skills for documentation and communication purposes.
Visit our Careers Website at to learn more about our available opportunities and the benefits of working for CSC ServiceWorks. 
 
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.