Captain (Full-Time)
1 month ago
If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Coverage across medical, dental, vision, and retirement
Employee Assistance Program (mental health and financial literacy resources)
Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service.
Enhance the in-store customer experience by promoting our Macy's mobile app
Lead and participate in the adherence to our best in class merchandise standards.
Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders.
Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate
~ Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
~ Frequent use of computers and handheld electronic equipment
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
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