Field Service Representative
4 weeks ago
Field Technician
Are you a team player with great customer service and professionalism? Would you enjoy using your technical acumen to work in the field? If so, you might be a great fit for our Field Technician position here at Spectrum.
Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base. As a Field Technician , you are delivering essential and innovative technology that people use in everyday life while consistently exceeding the expectations of our growing customer base.
As a Spectrum Field Technician , you’re the face of Spectrum’s products and services. In this entry level role, we will equip you with the proper training that will allow you to work efficiently in the field. Under supervision, your daily interactions will be customer facing, as you install and repair services for our customers and educate them on proper use of their Spectrum services and equipment. You will perform basic to installations, disconnects, downgrades, and upgrades for residential customers, all while providing world-class customer service. The Field Technician will also be trained to complete reconnects.
WHAT OUR FIELD TECHS ENJOY MOST
Working in the field
Building relationships both internally and externally
You will be working in a field-oriented role which requires you to work outdoors, using hand tools, and being in a variety of working conditions and locations. Education: High School diploma, GED, or equivalent work experience
Problem solver with a technical aptitude, computer and software application use. Communication, professionalism, time management, organization, critical thinking, responsible/reliable.
Read, write, and speak the English language.
Physical: Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment. Ability to safely use weight-bearing equipment within the maximum weight limitations of that equipment (345 lbs). Ability to travel (including during inclement weather) to and from assigned territories and company facilities.
We invest in your learning through 160+ hours of training, hands-on experience, and mentoring to advance your skills
Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
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