Timeshare Supervisor/Inspector- Sedona Summit
2 days ago
La función principal de este puesto es supervisar al personal de limpieza y asegurarse que estos cumplan consistentemente con los estándares de limpieza y puntualidad de la empresa. El Supervisor de Timeshare/Inspector es responsable por asegurarse que el personal de limpieza complete las limpiezas de la forma más efectiva y eficiente posible. El Supervisor de Timeshare /Inspector también debe asegurar que su equipo cumpla con la misión de la empresa y sus valores Calificaciones:
EXPERIENCIA Y EDUCACIÓN
- Diploma de escuela secundaria o combinación equivalente de educación y experiencia laboral
OTRAS CUALIFICACIONES
- Pasión por la limpieza.
- Destrezas motivacionales demostradas.
- Ética de trabajo firme.
- Capacidad para entrenar a los demás.
- Deseo de ayudar a los demás.
- Disponible para trabajar horarios irregulares.
Se pueden hacer adaptaciones razonables para permitir que las personas con discapacidades realicen las funciones esenciales.
- Desarrolla y mantiene un alto nivel de excelencia con su personal.
- Asigna tareas al personal de limpieza.
- Es posible que se le solicte preparar habitaciones para los housekeepers durante los períodos de alta ocupación o pico. Puede ser asignado a realizar limpieza de habitaciones utilizando el proceso de 7 pasos de MasterCorp durante períodos de alta ocupación o pico.
- Ayuda en la formación del personal, tanto de nuevos Asociados como de existentes.
- Informa sobre problemas de mantenimiento en las habitaciones según el procedimiento de la empresa.
- Examina las alfombras, cortinas y muebles en busca de manchas, daños o desgaste, e informa según sea necesario.
- Inspecciona y prepara las habitaciones limpias, las clasifica como vacantes y listas.
- Inspecciona unidades y completa semanalmente la cantidad requerida de tarjetas de informe.
- Reemplaza el inventario de cocina y los suministros según sea necesario.
- Ayuda a mantener los armarios de almacenamiento limpios y organizados.
- Reporta objetos olvidados por los huéspedes al Housekeeper Ejecutivo..
- Garantiza un entorno de trabajo seguro en cada área.
- Dispuesto y capaz de realizar todas las tareas relacionadas con la operación según instrucciones de la gerencia.
- Asegura de que exista un sentido de urgencia con el personal de limpieza para que las habitaciones estén listas a tiempo.
- Puntualidad personal. Es rápido con todas las asignaciones y tareas.
- Utiliza los suministros y herramientas de trabajo de manera productiva y eficaz.
- Realiza inventario de lino y suministros según las instrucciones.
- Responsable de la eficiencia y puntualidad de su personal.
- Ayuda a resolver las quejas de los huéspedes con prontitud.
- Cultiva y desarrolla relaciones sólidas y positivas con los clientes.
- Dispuesto y capaz de ayudar a los huéspedes y propietarios de la propiedad.
- Conoce la propiedad.
- Otras tareas pueden ser asignadas en base a el servicio contratado con el cliente.
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Sedona, United States MasterCorp Inc. Full timeOverview: The Timeshare Supervisor/Inspector is responsible for consistently meeting quality and timeliness standards in the supervision of cleaning personnel. A Supervisor/Inspector must ensure the company mission statement and values are followed by all staff that report to them. The purpose of this position is to oversee cleaning personnel and make sure...
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