Head of Bank Products
1 month ago
Title: Digital Product Manager
Client Website: US Bank -
Duration : 12 month contract
Ideally senior level product managers with 10+ years of experience in financial services product management at a bank or brokerage. Jira proficiency and Agile ways of working are a must.
The Digital Product Manager role will partner on the Consumer credit card servicing platforms to better meet consumer expectations regarding best-in-class experience, speed to market and market leading capabilities and maximize reusability for U.You'll work in a cross-disciplinary and diverse team focused on bank branded Pay Over Time and Digital Wallet responsive digital experiences, enhancing existing solutions to meet best-in-class expectations, and close digital feature gaps. Our ideal Digital Product Manager cares deeply about creating digital experiences that exceed customers' expectations. You'll love this job if you are excited about building a world-class digital experience, partnering with key stakeholders across the enterprise to prioritize core banking digital experiences that align and add value to the consumer digital segment objectives. As a Digital Product Manager Consumer Card Servicing you will:
Lead full stack agile teams in support of building new Pay Over Time credit card capabilities. You will also be expected to lead development over certain digital wallet functions.
Create and execute digital experience customer communications in collaboration with internal and external partners.
Actively participate in internal digital experience leadership strategy discussions to help drive decision-making and keep migration strategy alignment on task
Act as a liaison between the business line and Agile delivery teams, ensuring the teams understand vision for the products. Work closely with development teams as enhancements are worked on/completed.
Advocate and embody customer-obsession, within and outside the Chief Digital Office organization, resulting in simple, innovative, lovable digital products/experiences
Work in a matrixed leadership of capability managers, delivery managers, architects, UX Design, scrum masters, business lines and other product managers to evangelize the best solutions and facilitate execution across various stakeholders.
Bachelor's degree in business, marketing, computer science or related field, or equivalent work experience.
~Experience leading digital product management teams within Financial Services, Fintech startup or large technology company.
~ Experience working in an Agile framework.
~ An understanding of Financial Services, Banking and Fintechs.
~ An understanding of UX Design and research.
~ Professional experience in the digital space or information technology systems development.
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