Telephone Operator

2 weeks ago

Mankato MN, United States Mayo Clinic Full time

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.News & World Report. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.


Greets and welcomes patients and general public who call into the facility in a courteous manner while adhering to the policies and guidelines of the organization. In accordance with established hospital policies, the operator is responsible for following all general and emergency procedures accurately and in a timely manner which includes making phone calls, overhead public address announcements, pages, and other electronic notifications.
Operators perform other related tasks and projects as directed.  The Communication Center is operational 24 hours a day and preparedness to work any shift is required of all operators.

Applicant must have 2 years of customer service experience.  Computer keyboarding, and general telephone knowledge is required.  Vocational training in office curriculum. May be required to work weekends or overtime.  One year as a telephone operator or similar role, preferred. The Switchboard Operator needs to clearly speak, write, and understand the English language as well as be understood while speaking the English Language.

Full Time
Shifts are typically 6:45am-3:15pm but could be scheduled
Weekend Schedule
Every other weekend and holiday.
International Assignment
Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams.

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