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Entry level Community Outreach Associate
2 months ago
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. AFC's core business complements the other business units within the OPENLANE group of companies. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Tuition Reimbursement for eligible programs
We are seeking a Relationship Associate with experience in managing accounts, analyzing data, building relationships, and working as part of a team to meet branch goals. You will be part of a small, local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in driving a positive customer experience and identifying organic growth opportunities. Powered by Passion: you are obsessed with customer service and helping our customers realize their unlimited potential. Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
Manage accounts and enhance dealer growth by engaging in focused performance-related discussions.
Manage, service, and mitigate risk on customer accounts.
Manage existing accounts and drive new growth opportunities.
Ability and desire to frequently travel within your market to support our current and prospective customer base.
Ability to use and understand technology required for your position such as mobile applications and software.
High level of accountability towards local goals and business targets.
Experience with Google Workspace, Salesforce, and Tableau
