Service Technician Technician

2 weeks ago

Troy NY, United States JOHN RAY & SONS Full time

We are a leading home services provider and due to our continued growth we are looking for highly skilled individuals to serve as Propane Service Technicians. You will provide our customers with expert service for their home heating systems and equipment.
In this role, you will effectively serve as the public face of our company as you make in-home service visits. Therefore, in addition to your technical expertise, you will also make use of your customer service talents. Shifts include days, nights, weekends, and holidays, with paid overtime. We offer competitive compensation and benefits for full time staff, as well overtime opportunities during the busy winter season. 80 per hour for an experienced Propane Technician.
*As a Propane Service Technician, you will make service calls to customer homes and provide them with expert troubleshooting and repair service to a variety of equipment, particularly their heating systems. As you will be the main point of contact between the company and our customers, you will also maintain a professional and friendly image and serve as an advocate for the company and our brand.
*Set, repair and maintain tanks and cylinders, install first stage line, conduct system tests and ready installation for inspection. Maintain service vehicle by reviewing maintenance record and perform pre/post trip inspections. Secure truck and equipment consistent with security policy.
* Operate service vehicle in accordance with Company and government regulations. Follow dispatch policy, plan and procedures.
* Deliver fuel as required and meet established performance standard metrics such as billable time, productivity and efficient usage of inventory and equipment.
* Ensure that Company and Government safety, policy and regulatory standards are met and maintain zero preventable accidents. Work a flexible schedule with afterhours emergency call outs.
* Maintain a professional image and provide superior customer service.
* As a Propane Service Technician, you will combine technical expertise with a personable, approachable, and helpful personality. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication and interpersonal skills as well as a commitment to providing the best and most responsive customer service.
*Prior experience servicing residential Air Conditioning and Heating equipment
* Must have a valid CDL C or B with HazMat and Air Brake endorsements
* Must be able to meet the company's motor vehicle policy
* Willingness to work outdoors in all weather and driving conditions
* Ability to support our brand as an advocate
* Must be able to work independently while safely maintaining a high level of performance
*As a Propane Service Technician, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Medical coverage
* Dental coverage
* Retirement Savings
* Job Type: Full-time
80 per hour
Dental insurance
* Propane Service: 1 year (Required)
CDL B (Preferred)
*

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