Alteryx Admin

Role: Alteryx Admin Location: Austin / Westlake TX (Austin more preferred) – This is 100% onsite role from Day 1 – all 5 days/week. Full Time Only (Visa Independent profiles preferred) What You'll Do Production migration/deployment of artifacts & associated files Provide L1 (Monitoring), L1.5 (Basic Dev & incident management) support, L2 (Complex Incident Management), L3 (Complex Dev) support from the Customer Secured Delivery Center set up. Continuous Platform Optimizations to improve Resiliency, Up-time, and resolution of Vulnerabilities within SLA Enforce platform governance & standards Platform Support for major, minor & patch releases (EBFs) Development and refinement of dashboards for monitoring capacity planning and platform resiliency Execute annual Disaster Recovery & Password rotation exercises Assist with Audit requests Platform Health Reporting, Weekly and Monthly Executive Status Reporting Implement Continuous Improvement & Automation opportunities Platform Upgrade Support License Management To manage and support the platforms on rotational shift basis. (Major support requirement in the US business time) To learn new platform management technologies and tools as a part of the cross-skilling exercise in Project life cycle. Customer / Stakeholder management Expertise You'll Bring Skills Alteryx (Mandatory) Tableau, Server Management & Design Auditor add-on tools SAP Business Objects, Crystal Reports, 360 Eyes suite Platform Support, ITSM tools knowledge, ITIL 9+ Years of IT experience in Alteryx, Tableau, SAP BO Platform management & min 2 years’ experience in Alteryx BI platform administration / management. Good knowledge with ITIL framework & ITSM tools. Major Incident management & excellent customer interfacing skills. Good email communication & client management skills. Innovative Thinking & proven automation experience. Organization Commitment (hard working) Customer Focus/Orientation. Adapting to the project requirements in terms of technical skills and work timing. Cloud Computing and cloud platform knowledge (Preferably GCP)