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Overnight Assistant Director

1 month ago

Mayfield MI, United States Great Wolf Lodge Full time

At Great Wolf, the Assistant Director of Food & Beverage , under the guidance of the Director of Food & Beverage, manages and oversees all aspects of the organization's food and beverage planning, presentation and service, with duties particularly focused towards special event planning/implementation, managing departmental costs, overseeing all aspects of F&B training and adherence to quality and safety standards. The Assistant Director leads the operations of the department in conjunction with and in the absence of the Director.
A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
* Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training
* Prioritize Your Well-Being:  We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
* Celebrate Your Uniqueness:  Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Medical, Dental, and Vision insurance
* Health savings account
* Assists the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department to meet the needs of the operation in achieving monthly KPI goals.
Helps team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews; implementing production, productivity, quality, and customer service standards; Actively participates and follows up in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members; planning, monitoring, giving feedback, and reviewing job contributions;; enforcing policies and procedures consistent with the Great Wolf Lodge Handbook.
Assigns, audits and ensures compliance of Pack Member participation training courses in Great Wolf University.
Collaborates with F&B leadership on Pack development, training and succession planning.
Leads frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction
Partners with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge; Ensure all items are prepared per recipe guidelines meeting flavor, quality, speed and service standards.
Collaborates with the Executive Chef and Purchasing Team to ensure storeroom, cooler and freezer organization to maintain designated par levels and adherence to all health code requirements; Ensure all F&B areas strictly and continuously adhere to all local and national standards of food handling, cleanliness, sanitation, organization and maintenance coinciding with direct oversight of the daily/ weekly/monthly cleaning schedule and daily execution of Great Wolf internal safety audits.
Works with F&B Leaders and HR to ensure timely, accurate execution of scheduling and payroll activities.
Monitors equipment operation, perform preventative maintenance, troubleshoot breakdowns, maintain supplies, and call for repairs as necessary through designated channels.
Participate in weekly/monthly inventory procedures to ensure budgeted controllable costs are not exceeded and appropriate pars are maintained.
Conducts department pre-shift meetings and service audits at designated timelines; Supports Purchasing & Stewarding team activities related to organizing and maintaining par levels of all kitchen-related chemicals and cleaning components; Ensures lodge complies and meets all minimum score goals for scheduled and non-scheduled safety inspections.
Ensures all operations conform to regulations of the local health and alcohol regulatory commissions.

Minimum of 2-3 years management experience in food & beverage
Experienced with procurement and inventory control system, process and procedures
Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed.
Excellent writing and verbal communication skills
Proficient in P&L management and controls
Strong analytical skills – Understand and react appropriately to key business indicators
Strong attention to detail and time management skills.
Desktop and similar hospitality software (Familiarity with Microsoft Office Suite, payroll systems, POS).
Highly proficient with food safety and sanitation practices, rules and regulations
Bachelor’s degree in hospitality, business, or related field
Experience with overall oversight and coordination of training programs for F&B on an entire propert
Manager-level certification from nationally accredited food safety training program
Manager-level certification from nationally accredited alcohol awareness & safety training program
Training and/or experience with hands-on kitchen and bar equipment maintenance
Application Instructions
We are hiring immediately, with relocation packages available. Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf’s website). Complete an application and a recruiter will reach out on next step.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
~ The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.