UX Researcher

2 weeks ago

Philadelphia PA, United States TEKsystems Careers Full time

This is 100% remote contract (W2) opportunity UX Researcher II When have you discovered a need your customer couldn’t articulate? Do you roll up your sleeves with designers, PMs, and engineers alike, working out findings from research ideating and solutions? Join our client's innovative Clinical Solutions (CS) team as a UX Researcher. You'll play a crucial role in shaping user experiences by conducting impactful research, aligning with product objectives, and collaborating with designers, PMs, and engineers. Help us develop a world-class learning experience for nurses and physicians by providing insights that drive our learning experiences. Your expertise will bridge user needs with design and instructional solutions, fostering a user-centered culture within our dynamic teams. We're seeking a skilled UX Researcher with the following capabilities: Problem-Solving & Strategy:

  • Collaborate with your squad to explore problems from multiple perspectives.
  • Align research solutions with product strategy.
  • Identify exploratory research opportunities with product leadership.
  • Using research, determine what ideas best meet user and business needs
  • Apply appropriate research methods to achieve goals.
Research Leadership & Execution:
  • Develop an evidence-based research strategy in partnership with cross-functional teams.
  • Model excellence (not perfection) in user-centered research processes.
  • Advocate for UX research best practices.
  • Efficiently iterate research within two-week sprint cycles.
  • Use data to define and track key metrics, providing clear insights.
Customer Focus:
  • Acquire a thorough understanding of customer use cases and ensure their needs are addressed.
  • Gain deeper knowledge of market segments and competitors.
*Additional Skills & Qualifications:* Ideal years of experience: PhD with 2-3 years of experience No PhD with 5-6 years of experience Knowledge of assessment and predictive analytics since the product is an exam for nurses. Helpful to know remediation - when the nurse gets his/her results, it will show 'here is where you did well, here is where you can do to get better' specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:
  • Medical,dental & vision
  • Critical inIllness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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