Project Delivery Manager II

2 weeks ago

Kansas City MO, United States Deloitte Full time
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Project Delivery Manager II - Datacenter System Admin and Ops Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

Work with our project team and our clients Systems Development Engineering (SDE) team to manage services and systems at scale.
You will creatively put your engineering discipline to use automating the mundane and reducing toil, focusing on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action.
You will monitor infrastructure issues, in networking, storage, operating systems, and working with SDE team to rollout RCAs, postmortems and resolutions.
You will be working with various aspects of the Operations services, and workloads that it supports.
You will be working on specific projects in one of the several important areas like monitoring, integration testing, storage, networking, production support, etc.
You will be working lead the project across various teams and external vendor and deliver the projects end-to-end including gathering the requirements, architecting the solutions, design, implementation, and test plans.
You will be working on the data analysis, interpretation, and on the presentation of clients KPIs/SLAs; own, prepare, and present content for weekly/monthly/quarterly reviews.
You will be organizing regular service reviews with client to cover program status, program issues, action items and change requests.
Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.
Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes.

The Team

Our Core Technology Operations (CTO) team offers differentiated operate services for our clients with solutions to help organizations scale and optimize critical business operations, drive speed to outcome, deliver business transformation, and build resilience in an uncertain future.

Our operate services within CTO include:

Foundry Services: Operate services providing flexible, recurring resource capacity for client initiatives, projects, tasks, and enhancement.
Managed Services: Operate services that provide ongoing maintenance, monitoring, and optimization for IT/Engineering applications & products.

Qualifications

Required

Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
10+ years of experience in field deployment/implementation or IP network
10+ years of experience with troubleshooting across Linux, storage, and networking
10+ years of experience with automation, coding, and programming in Go, JavaScript, Python, or other languages
Limited immigration sponsorship may be available.
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.

Preferred

2 years of experience in large scale datacenter environments and analyzing problems in networking, storage, etc.
2 years of having the ability to debug, optimize code and automate routine tasks.
2 years of experience in Software Infrastructure Engineering, Cloud Networking, and Infrastructure as a Service
Analytical/ Decision Making Responsibilities
Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
Can operate independently or with minimum supervision.
Excellent Written and Communication Skills
Ability to deliver technical demonstrations

Information for applicants with a need for accommodation:

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