CCG Clinical Manager

3 weeks ago


Baltimore MD, United States Kolmac Full time

The Clinical Manager at Kolmac Integrated Behavioral Health and all of its subsidiaries ("Kolmac" or the "Company") is ultimately responsible for the daily administration and supervision of Kolmac-CCG delivery of clinical services. This includes staffing all programs, as well as the training and development of all clinical staff. The Clinical Manager is responsible for ensuring that all Addictions Counselors have a foundation that will allow them to perform all responsibilities of their position. The Clinical Manager in partnership with the Executive Director is responsible for managing Key Performance Indicators. This individual provides oversight and authority for ensuring compliance with Kolmac/CCG policies and procedures. The Clinical Manager has responsibility for the long and short-term planning, program evaluation, and compliance with federal, state, local, and independent regulatory statutes.

• In partnership with the Executive Director, is responsible for all staffing processes, including interviewing, training, staffing for all sessions/groups, performance management/annual evaluations as well as review of and approval of timecards
• In partnership with the Executive Director, addresses performance issues including disciplinary action (verbal and written) as needed
• In partnership with the Executive Director is responsible for executing established clinical outcome Key Performance Indicators including patient retention, successful program completion rates, direct client care, clinical outcomes, program census and attendance, and Average Length of Stay
• In partnership with the Executive Director is responsible for ensuring staff Key Performance Indicators including counselor direct care hours are being met
• Sets a standard of clinical and professional excellence providing clear expectations and accountability for all clinical staff, including ensuring that all staff adhere to guiding principes
• Along with the Executive Director is responsible for overall patient satisfaction. Perform regular employee reviews and provide feedback on their performance to help motivate their dedication to professional goals
• Is skilled in Motivational Interviewing, Cognitive Behavioral Therapy, Trauma Informed Care and Trauma Informed Treatment Approaches, and assists in training clinical staff in these approaches
• Provides supervision with a focus on performance management as well as clinical certification or licensure
• Will complete weekly clinical supervision documents within 24 hours of supervision and submit to clinical leadership in accordance with company clinical supervision policies
• Facilitates and documents weekly staff meetings and group supervision, and case consultations as needed
• Reviews daily and weekly reports to ensure patient care, documentation, and other Key Performance Indicators are adhered to
• Reviews all admission, discharge and other census data weekly for their program / area of responsibility
• Temporary full caseload may be required based on program needs
• Provides support and direct intervention to staff members during client crises
• Adheres to company operating policies and procedures
• Collaborates with the medical director and other clinical/medical leadership to improve and develop clinical programming, ensuring Kolmac/CCG is implementing evidenced-based practices
• Embodies the spirit of a teacher, continually driving professional growth with all clinical and administrative team members
• Must be willing to perform marketing and outreach in community promote services and develop strategic partnerships with community stakeholders
• Must meet all state and regulatory requirements to provide Clinical Supervision to Substance Use Disorder clinical staff in the state you are employed
• Minimum of 1 year experience in a supervisory/leadership position within the human services field
• Must have a minimum of 3 years working within the field of substance use disorder treatment
• Excellent documentation and computer skills required, including the use of electronic medical records.
• Is engaging with staff and patients while promoting accountability that supports the organizations clinical outcomes and metrics
• Knowlege of and competency in crisis intervention, risk assessments including suicide assessment skills, and must be skilled in de-escalation techniques

LPC, LCSW, LSATP in Virginia
• All clinical staff within the clinic or region
Category:Healthcare, Keywords:


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