Remote Insurance Claims Adjuster

Found in: Jooble US O C2 - 2 weeks ago


Wharton TX, United States American Family Insurance Full time

Investigate and maintain property/casualty claims. Determine liability, secures information, reviews coverages, arranges appraisals, and settles claims.
The Claim Adjuster position supports the Claim Division goal of ensuring customer service industry leadership and partners with agency to deliver seamless claim service. An experienced adjuster who can work on moderately complex claims. Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
Identify complex issues and seeks assistance as needed. Handles claims on a good faith basis.
Handle both 1st party and claims under multiple policy types and numerous endorsements.
Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
Proactively provides all parties with claim process and status as appropriate; Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
Demonstrated experience handling moderately complex claims, or other equivalent experience.
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.

Obtain state specific property casualty claims licensing as required.

Travel Requirements
Ascend or descend ladders, stairs, scaffolding, ramps, poles and the like. We may ask you to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
Outdoor elements such as precipitation and wind.
American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.
#LI-Remote

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). Interns and contingent workers are not eligible for American Family Insurance Group benefits.

It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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