Overnight Ambassador

Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. Safely drive the hotel shuttle van.
Have knowledge of the hotel property, hotel staff and hotel services, with hours of operation.
Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions.
Maybe required to work varying schedules to include nights, weekends, and holidays
Proven experience with strong customer service skills, including ability to handle guest complaints and/or concerns.
Possess a valid state driver's license and safely drive guest vehicles and/or shuttle van.
The above is intended to describe the general content of and requirements for the performance of this job. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans)


16-18 Hourly Wage