Entry Level Service Center Technician

2 weeks ago

Rocklin CA, United States AAA Northern California, Nevada & Utah Full time

We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. Benefits Medical, Dental, Vision, wellness program and more
~ Paid Holidays
~ Collaborative Environment AAA will value your contribution to providing exceptional service to our members
~ Tuition Reimbursement Program

Tuition reimbursement for ASE Certifications, NO Sundays, State of the art equipment with Technician software updates, clean well equipped shops that are open to members and nonmembers with consistent car count .
At AAA, our Team Members strive to deliver amazing service and help our Members outsmart lifes roadblocks. Performs oil changes and lubrication service for member and nonmember vehicles.
Performs tire repairs and installation service for member and nonmember vehicles.
Performs other minor repairs as assigned by Lead Tech or Service Advisor, according to their abilities.
Test drives vehicles when practical for any/all performance or drivability concerns before performing work
cleans spills and debris immediately to reduce hazards
Maintain company provided equipment and machinery
Reports all unsafe conditions to supervisor including but not limited to lifts, overhead doors, and equipment
Attends all required training, seeks additional training to maintain and increase effectiveness
Attends and successfully completes at least 12 hours of continuing auto repair training per year sponsored and/or provided by the club.
Verifies as soon as practicable that parts ordered for the vehicle assigned to them are correct.
Performs all repairs according to MAP (Motorist Assurance Program), OEM (Original Equipment Manufacturers) or accepted industry standard.
Performs digital inspection and documents to their full potential. Notates all pertinent information into the shop inspection or management system, attaches all photos or videos to illustrate repairs or needs to the inspection.
Communicates effectively as necessary with manager, service advisors and other technicians to contribute to the overall performance of the location
Note: May require travel to different locations on an as needed basis
Effective verbal and written communication skills in the language(s) required for the role, as justified for business necessity
Math and computer skills with experience using software applications including word processing, spreadsheets, browsers, and email
Member service focus
Automotive/mechanical background
Knowledge of equipment/tool operation and diagnostic/repair procedures
Six months experience in general repair, lube services and or tire shop

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