Manager, Implementations Data Management

2 weeks ago

Bethlehem PA, United States St. Luke's University Health Network Full time

Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Manager, Care Management is responsible for the daily oversight of operations in the Care Management Department including participation in planning, developing, and implementation of care management initiatives.
Assumes responsibility/accountability for planning, organizing, and managing the functions necessary to facilitate care coordination, utilization management, and discharge planning.

~ Performs direct administrative functions for the department including but not limited to payroll, staffing/scheduling, organization of monthly staff meetings, ensuring yearly evaluations, competencies, and educational requirements are completed.

~ Provides staff with ongoing necessary information, education, support, and coaching to foster an environment of knowledge, critical thinking, and accountability.

~ Works closely with appropriate campus and network leadership and providers in the development and attainment of departmental, campus, and network goals.

~ Monitors and manages data pertinent to departmental goals including, but not limited to length of stay, readmissions, discharge efficiency, patient experience, and employee engagement and develops and implements solutions to address barriers to achieving goals.

~ Assures that care management services are provided consistent with the requirements of regulatory agencies and internal policies and procedures.

~ Promotes customer satisfaction and addresses issues in accordance with hospital policy on complaints and grievances.

~ Must have the ability to touch as related to telephone and computer keyboard.
Bachelor of Science degree in Nursing or MSW degree required upon hire.
Bachelor of Science in Nursing required within 5 years.
Advanced degree and Case Management Certification preferred.
TRAINING AND EXPERIENCE:
Minimum 5-7 years of care management experience in a health care setting required.
Please complete your application using your full legal name and current home address. It is highly recommended that you create a profile at the conclusion of submitting your first application.

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