Front Desk Receptionist for Dermatology Practice
4 weeks ago
Dental insurance
Health insurance
Life insurance
Vision insurance
Generous paid time off
Ancillary benefits
Employee discounts on services and products Essential Functions Adheres to the Riverchase Mission Statement, Credo, Service Goals, and Values providing exceptional customer service at all times.
Greets and welcomes patients as they arrive for their appointments.
Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments of services and products.
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary.
Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments.
Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
Learns new products and maintains an accurate inventory of all items.
Ensures a positive experience for each patient through excellent customer service practices.
Verifies patient health benefits with approved health care companies.
Sends out and receives medical records and referrals for patient care.
Keeps reception area clean and organized.
Works in a team environment to accomplish common tasks in a collegial manner. Work Environment
This job operates in a healthcare setting. This role requires regular walking to various locations around the practice. This role also routinely comes into contact with patients who may have contagious illnesses. Required Education and Experience High School diploma or equivalent Strong customer service background 1-to 2 years of Medical Reception experience is preferred
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