HVAC Service Technician I

2 weeks ago

Amherst NY, United States Sunbeam - Service Experts Full time

Why You Should Join the Service Experts Team?
We provide our employees with the training, support and an opportunity for unlimited professional growth. Service Experts Company Perks and Benefits for YOU
  Our Top Service Technicians earn over $130,000 annually. Total Compensation is Hourly plus Spiffs/Commissions ***Depending on Center this could be more

20 paid days off within your first year of employment (vacation & national holidays)
~Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs
~ We provided wellness program options for free employee medical
~ Company-provided smart phone, tablet, uniform plan, and tool replacement program
~ We’ll make you better at what you do with our internal Training Academy
~ Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
~ Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work
~ Legal advice, pet insurance, and health advocacy programs

Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing
 
Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager. 
 
Works under minimal supervision to perform residential and/or light commercial service and maintenance calls
Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
Completes routine maintenance and equipment cleaning as needed or required
Responsible for delivery and removal of parts and equipment needed to complete service work
Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed
Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
Operates devises or equipment as prescribed by company program(s) or procedure(s)
Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
High school diploma or GED, and 0-2 year’s experience in a technical setting, orPrevious experience as an Installer or Maintenance Technician
Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
Knowledge of servicing heating, air conditioning, and ventilation equipment as well as related accessories
Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
Proficient and able to operate all necessary tools and equipment to perform various service projects
Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment
Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision
Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision
Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
Available to work flexible hours and on-call shifts as needed
Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas

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