Golf Shop Retail Associate

2 weeks ago

Overland Park KS, United States Golf Galaxy Full time

If golf is your passion, you’ll love growing the game at Golf Galaxy. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.
We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game.

offers customers assistance as needed or requested.
Aides athletes by ascertaining their needs and directing them to the golf services area that most effectively meets their needs.
Ensures each customer receives exceptional service leading to maximized sales by finding the right products, providing creative solutions, and resulting in dramatically improved performance
Demonstrate knowledge of all vendors equipment including heads, shafts, and grips.
Support store services sales by educating the customer on the benefits of club fittings and club repair services available.
Make equipment and accessory recommendations tailored to the customer.

OPERATIONS:
Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times.
Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc., Increase store revenue and profitability through a proven process.

Promote Company programs including but not limited to, ScoreCard loyalty, product warranty, private label credit card enrollment, etc.
Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
Take an all-hands-on-deck approach to support the team


Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:
Decision-Quality/Decision-Making Abilities
Golf industry experience preferred
Golf fitting experience preferred
Associates degree or technical diploma in the Golf industry preferred

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