Planning & Performance

2 weeks ago


El Dorado Hills CA, United States Blue Shield of California Full time

The Transformation, Operations, and Customer Experience team of approximately 2,500 employees delivers operational excellence, continuous improvement, and transformative evolution that provides members, providers, and partners with quality outcomes and sustainable affordability. The Strategic Planning and Performance, Principal will report to the Strategic Planning and Performance Senior Director. In this role you will provide thought leadership and active day-to-day support of organizational and communication demands of the Transformation, Operations, and Customer Experience team inclusive of supporting the SVP with amplifying key enterprise messages, organizational announcements, promoting accomplishments, and sharing stakeholder voices and experiences. 
Bring a “walk the floor” dynamic to the hybrid environment through coordination of on-site Road Shows with leadership 
Create and manage pulse check surveys with leadership across the enterprise 
Manage onboarding process for new leadership within our team as well as introducing our team to new Senior Leaders within the enterprise
Promote branding, organizational excellence, strategy, and execution on the team’s internal Shield Central SharePoint page
Partner with Internal Communications and/or external vendors to produce video shorts to amplify wins and other key messaging 
Identify and manage opportunities for Executive visibility including industry awards, LinkedIn messaging, and speaking events at conferences
Requires a bachelor’s degree or equivalent experience
Requires excellent verbal and written communication, including ability to provide quality reporting at a level appropriate for Senior Leadership and Board of Directors
Requires excellent Microsoft PowerPoint skills 



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