Head of Information Technology

The Field CTO (F-CTO) is a critical role within Digital Velocity that serves to position the practice across each of the CDW segments (primarily Majors and Verticals). As the “CTO of their Segment”, they are accountable for representing the entire Digital Velocity portfolio, working in tight collaboration with peers from Digital Infrastructure (Hybrid Infrastructure - HI, Digital Consulting for Transformation - DCT) to ensure the best outcome for clients on their digital transformation journey. The F-CTO also aligns with senior Sales Segment leaders, enabling them and the respective sales teams to drive Digital Velocity success. Primary focus areas include but are not limited to Cloud Native solutions, DevOps/SRE patterns and practices, Infrastructure as Code (IaC), Continuous Integration and Continuous Delivery (CI/CD) and software development/application modernization.
The Field CTO is the Digital Velocity Expert Generalist. F-CTO’s understand how technologies stitch together across the entire CDW ITS portfolio, and what the DV value proposition is. A Field CTO does not need to be an expert in each area, but does need to have fundamental understanding of how technology is architected in the customer’s heterogeneous environment. The Field CTO helps customers achieve their desired outcomes through a set of key role priorities:
Develop segment strategies with CDW Sales Segment VP’s and other leaders that includes how to best engage with their segment leaders, key sellers and most strategic accounts, developing a regular cadence to both share DV offerings and perspectives as well as to be informed on evolving segment needs.
Act in the binding role within pre-sales engagements for strategic, cross functional, full stack solutions in strategically important clients, developing a solution approach and engaging Solution Architects and senior client leadership to ensure alignment and support.
Partner with the Digital Infrastructure team (primarily HI and DCT) to evolve the common portfolio, collaborate on pipeline and cloud opportunities, and maintain a culture of trust and openness in identifying, progressing, closing, and delivering on Cloud advisory services engagements.
Guide new DV services offerings by leveraging industry analysis.
Work with corresponding Business Development Managers, build and progress an opportunity pipeline for CDW's DV. Build customer high level designs and roadmaps for technology adoption. Maintain knowledge (industry expert) about products, applications, technical service, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical services. Conduct presentations online and in-person to existing and prospective clients, demonstrating an ability to “own the message, own the whiteboard, own the room”
Help to create client-facing business development activities, solution adoption roadmaps, case studies, perform demand generation and support follow-ups. Perform billable work at clients (Consulting Engagements) where appropriate to meet the revenue contribution target
Mentor engineers/SAs to mature their operational knowledge and disciplines to support DV business lines of service
Meet training and certification requirements for selected vendors and technologies (GCP, Azure, AWS, Hashicorp,,Ansible, GCP, etc)
Travel estimate: Bachelor's Degree in Computer Science, Management Information Systems, Business Administration or fifteen years or more of IT sales or solution architecture experience
~5 years of industry experience and 5+ years of experience in a role similar to CTO, CIO, VP/Dir of Engineering, VP/Dir of Operations, VP/Dir of
~ Demonstrated ability to conduct conversations with C-Level individuals as well as lines of business executives where selling solutions are the focus