Retail Loan Collections Specialist

2 months ago

Clarksville TN, United States OneMain Financial Full time

Jo b F un c t i on s / R e s pon s i b i l i t i e s : 35% C u s t o m e r E x p e ri e n c e : Gr e et i n g, assi s t i n g a n d s o lici t i n g i nd i v i du als e n te r i n g t h e o ff i ce a n d calli n g b y ph o n e ; r e c e i v i n g a n d p r o c e ssi n g c r e dit a n d e m p l o y m e n t v e rifica t i o n s, a n d r e c o r d i n g i n f o r m a t i o n o b t a i n e d ; p r o c e ssi n g p a y m e n ts , d is t ri bu t i o n s, a n d i n s u ra n ce p r o du c t s at t h e d ir e c t i o n o f a lic e n s e d ag e n t ; h a nd li n g ac c o un t a c t i v i t i e s r e l a te d t o c o l l e c t i o n acc o un t s, i n cl ud i n g ph o n e calls a n d f ace t o f a ce c om m un ica t i o n s w i t h c u s t om e rs.
30% Bra n ch Supp o r t : P r e p ari n g r e p o r t s, c o rr e s p o nd e n c e s, t ra n sac t i o n d o c u m e n t a t i o n , a n d r e c o r d i n g a n d fili n g d o c um e n t a t i o n ; o p e ra t e s c ash d r a we r, p r o c e ss e s b a n k d e p o si t s, m ai n t ai n s r e c o r d s a n d b ala n c e s.
30% B u si n e ss D e v e l o p m e n t : A c t i ve l y m ar k et s a n d s e lls all b ra n ch p r o du c t s a n d s e r v i c e s t o i nd i v i du als a n d m e rc h a n t s. Me r c h a n t a n d b a n k v isi t s r e qu ir e d .
5% Pe r f o r m all ot h e r du t i e s a s assig n e d b y m a n ag e m e n t .
N ot e : R e g u lar a t te nd a n ce r e s u l t i n g in m eet i n g a n d / o r ex c ee d i n g p e r f o r m a n ce st a nd ar d s r e qu ir e d

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