Contract Healthcare CSR
2 weeks ago
Utilize internal and external software to retrieve, input, or modify information needed to explain the charge and answer questions for patients
* Willingness to follow up with members as needed to provide information related to account/balance resolution
* Accurately document accounts including details related to the call
* This person will be troubleshooting benefits questions mostly around flexible spending, HSA, HRA.
*Previous experience from a healthcare within annual enrollment preferred
Experience using multiple computer systems at one time
Experience previously working from a home a plus
Any insurance experience/knowledge of flexible spending, HSA, HRA
Shifts between : 7am-7pm CST M-F
***Contract STARTS Beginning of October - Feb ( 5 month Contract for Annual Enrollment/tax season)
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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