Clinical Director

3 weeks ago


Portland OR, United States Volunteers of America Oregon Full time

Position Summary: The Clinical Director (CD) provides clinical leadership, supervision and support to VOA women’s programs serving substance use disorder and mental health clients within the Women’s Residential Center umbrella, including residential and transitional housing programs. The CD oversees implementation of appropriate evidence-based programming with an emphasis on trauma-informed care, diversity, equity and inclusion, and best practices for individuals who may be justice or DHS involved. This position works closely with the Program Director and VOA Quality Assurance Team to ensure delivery of high-quality services and monitor fidelity of evidence-based curricula and compliance with Oregon Administrative Rules governing behavioral health services.
Education, Training and Experience:
Two years of clinical work experience must be post-licensure.
Two years of supervisory work with clinicians serving at-risk, diverse populations and the ability to provide effective clinical supervision, including the experience and knowledge to consult on complicated and challenging cases is required.
Knowledge of ASAM and DSM 5-TR assessment, individual, and group therapy is required.
Experience with electronic health records systems is required.
Knowledge of the signs, symptoms, and diagnostic criteria for various substance use disorders, and mental health disorders.
Knowledge of evidence-based behavioral therapies, such as Cognitive-Behavioral Therapy (CBT), Motivational Interviewing (MI), Mindfulness, and contingency management, used in addiction and mental health treatment.
Knowledge of the connection between substance abuse and mental health disorders and the ability to address dual diagnoses effectively.
Knowledge of community resources and support services available for individuals seeking recovery, including self-help groups, detox facilities, and medical services.
Knowledge of the cultural, social, and economic factors influencing addiction and mental health and the ability to provide culturally sensitive care.
Knowledge of the legal and ethical standards in substance abuse counseling, social work, and professional counseling, including confidentiality, informed consent, and mandated reporting.
Skilled in providing comprehensive substance use and mental health assessment and diagnosis services.
Skilled in providing trauma-informed individual counseling and group therapy sessions using evidence-based modalities to help clients achieve and maintain sobriety and reduce mental health symptoms.
Skilled in handling crisis situations and providing immediate support and referrals for clients in acute distress.
Skilled in maintaining accurate and confidential client records and treatment documentation, adhering to accepted clinical standards and legal and ethical requirements.
Skilled in employing Motivational Interviewing, Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, and Mindfulness to enhance clients' motivation for change.
Ability to provide trauma informed, culturally sensitive clinical supervision services, including individual supervision, group supervision, documentation review, and session observation.
Ability to assess emergent client substance use disorder, mental health, and case management needs and provide appropriate consultation on intervention/referral.
Ability to remain calm in high stress situations and effectively manage crises, de-escalate situations, and provide appropriate assistance and emotional support during distressing moments.
Ability to demonstrate strong communication skills, including active listening, to effectively convey information and help individuals express their thoughts and feelings.
Ability to collaborate with other healthcare professionals, support staff, and community agencies to ensure comprehensive care for clients.
Provide individual clinical, group and licensure supervision to the clinical residential and transitional housing staff.
Provide training to new clinical staff and ongoing training as needed.
Assist clinical staff in dealing with emergent client crises, including assessment of client mental and physical health needs and referrals, if appropriate.
Oversee hiring and onboarding for clinical staff.
Work with VOA quality assurance and billing department staff to assist clinical staff in meeting charting, authorization, and billing requirements.
Facilitate community, client council or client advisory committee meetings as assigned.
In conjuncture with Volunteers of America medical staff, provide regular clinical oversight to medication room policy and procedure.
Ensure that services are provided by clinical staff in accordance with professional ethical guidelines.
Ensure that services provided by staff are documented in accordance with VOA Clinical Documentation Standards.
Work collaboratively with VOA Quality Assurance Team to ensure program adherence to standards of evidence-based treatment and Oregon Administrative Rules for Outpatient Mental Health and Inpatient Drug and Alcohol Treatment through QA meeting attendance, oversight and regularly scheduled chart reviews, group observation and clinical supervision.
In absence of Program Director and/or Treatment Coordinator, provide program oversight and guidance to clinical, milieu and housing program staff as needed, represent the WRC at community stakeholder meetings and process client grievances as needed.
Schedule: This is a full-time position, Monday – Friday, and includes on-call availability some evenings and weekends as needed.
Supervisory: The CD supervises approximately 10-12 staff members.
Travels locally to events and meetings on a regular basis.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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