Dental Claims Support
Found in: Jooble US O C2 - 2 weeks ago
Full Time] Head of Claims at Vouch (United States) | BEAMSTART Jobs Head of Claims
Full Time
Remote Work
Stock Options
Vouch is a new, technology-first insurance company backed with $160M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies.
Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.
Vouch is a Virtual First Workplace with SF, Chicago, and NYC office locations. Preference is for this role to be located in Chicago, but consideration will be given to virtual candidates in the U.To deliver on this exciting category-defining product, we seek an experienced, creative, and innovative commercial P&C claims leader to join our Insurance Operations team as Head of Claims.
You will be responsible for overseeing claims at Vouch to ensure appropriate technical claims handling and ensuring a customer claim’s experience aligns with our mission of crafting the best insurance for those building the future. Vouch’s Head of Claims would work closely with our Head of Actuarial and Head of Underwriting while taking on the exciting challenge of building a claims function from the ground up.
Develop and establish claims strategy and practices within the context of Vouch’s mission
Provide input, support, and subject matter expertise to Claims Operations for the purpose of:
Developing and implementing process/technology enhancements to improve client experience, improve efficiency, and reduce claims leakage
Monitoring and measuring claim’s service levels, leakage, large loss claims, and client experience
Identify claims with significant exposure and take an active role in coordinating a strategy for an appropriate resolution
Ensure appropriate individual claims strategy is being implemented on all claims, particularly large and complex claims
Collaborate with and provide ongoing coaching to adjusters to develop, coordinate, and manage complex claims strategies
Act as subject matter expert on claims supporting the Sales and Underwriting teams
Provide input to Actuary to help facilitate the setting of ultimate claim reserves
Work with legal and compliance to ensure claims handling is compliant
Develop and manage Vouch’s claims advocacy process (for brokered business)
Responsible for ensuring achievement of key metrics including ULAE as a percentage of Earned Premium and Claims Leakage
10+ years of experience in insurance, preferably 5+ recently within P&C claims
~ Proficient with property and casualty claims, with management liability and professional liability claim’s experience a strong plus
~ Project management experience, and the ability to effectively manage multiple projects while prioritizing high impact work
~ Ability to act as a thought leader and adapt claim’s priorities, decisions and roadmap based on the broader company strategy
~ Adept at bringing creative insurance product ideas to solve ambiguous problems
~ Experience managing claims adjusters and property/liability claims
~ Bachelor’s Degree
Vouch provides a number of benefits to help you bring your best self to work:
Health, dental, and vision insurance
Flexible vacation time (Unlimited PTO)
We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company.
Vouch believes in putting our people first and building a diverse team is at the front of everything that we do. We are an equal opportunity employer and celebrate the diversity of our growing team.
_If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to recruiting @ vouch.Insurance and risk management tools for startups and growth-stage…
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