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Retail Sales Part-Time Key Holder

2 months ago

Central Valley NY, United States Herschel Supply Co. Full time

Welcome to Herschel Supply, where we make quality products for a lifetime of better journeys. Since 2009, we've never stopped taking risks. We're constantly innovating, growing our community, reducing our impact on the environment and heading on new journeys. We've gotten lost in new cities, made lifelong friends all over the world, road tripped with no GPS, and explored a ton of creative pursuits along the way.
It might be scary at first, but it also leads to the best parts of life. Wherever you're headed, we're here to help you pack your future with possibilities.
The Key Holder is an integral part of the Store Leadership Team. Under the supervision of the Store Manager or Assistant Store Manager, you will be responsible for supervising the retail floor, creating and monitoring selling initiatives, delegating, providing feedback to the team, and creating a 'next level' customer experience. As Key Holder, you will assist with all leadership duties that arise, as well as directly supervising all Sales Associates in the store. The Key Holder also works closely with the Store Leadership Team in supporting general day-to-day store operations, community management, and store-level marketing.
Create customer loyalty by providing 'next level' customer experiences through authentic conversation and product knowledge.
Receive and process stock, and complete re-merchandising.
Use the Point-of-Sale system to process payments, check inventory, returns, gift cards, and exchanges.
Drive sales and KPIs by fostering a feedback-driven work environment.
Encourage and energize staff and assist in evolving in-store functions and flow.
Promote the Herschel culture by becoming a Brand Ambassador and ensuring high levels of service and operations are maintained.
Act as a support to the store management team, assisting in management tasks and duties (opening and closing, shipment receipt, the performance of office responsibilities.
Support the Store Leadership team through participating at in-store events and team training.
Understand and be up to date on all Herschel marketing campaigns and activations that are relevant at store level.
Willingly take on other tasks as directed by the Store Leadership team.
A natural leader with training aspirations and some experience leading others.
Prior retail experience in a Key Holder or established Sales Associate role.
Able to work a flexible schedule that will include weekends, evenings, holidays, and special events.
Visual merchandising, inventory and community management experience a strong asset.
All part time employees must be available for a mix of opening and closing shifts throughout the week, and at least one full day per weekend.
50 per hour depending on level of experience
DIVERSITY, EQUITY & INCLUSION AT HERSCHEL SUPPLY
At Herschel Supply, we are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our goal is to build an inclusive culture that connects us to our customers and the communities around us while embracing and encouraging diversity in our employees' age, colour, disability, ethnicity, gender identity or expression, sexual orientation, race, religion and other characteristics that make our employees unique. %{{