Residential Admin Coordinator

3 weeks ago


Stanford CA, United States Collabera Full time

Position Details: Client: Educational University Job Title: Residential Admin Coordinator Location: Stanford, CA 94305 (Onsite) Duration: 4 - 5 Months + Possible Extension Shift: Thursday-Monday 6:30am - 3:00pm Pay Rate: 23.87/hr. Notes: Must be available in the entire month of September Must be willing and able to work some holidays and weekends. Schedule may fluctuate with shifts ranging from morning to evening to overnight. Please note the schedules for these positions are subject to change, meaning, they may work 6:30am one day and 2:30pm the next. Job Description: The GSB Residences provides academic year housing for 380 MBA and other master’s candidates. In addition, participants in Executive Education programs offered by the School are housed at the Residences. Executive participants use all the rooms in the summer term and have 100 dedicated rooms during the academic year. The Schwab Residential Center also serves the larger GSB and University communities as the site of events, dinners, lunches, and other social occasions. The Residential Services Coordinator provides high-level customer service and administrative support and ensures the safety and security of guests and residents. This position is required to resolve routine issues of limited scope within own work area using general guidelines and standards, and precedents as reference. This position includes performing regular facility inspections, maintaining facility and office inventory, assisting with the coordination of events, programs, and conferences, handling the distribution and sorting of mail, and upholding and enforcing all residential policies, procedures, and safety standards. The Residential Services Coordinator serves as a resource for all residents and guests. Responsibilities: Respond to routine inquiries from students, faculty, external constituents, and staff. Serve as a subject matter resource to students and other departments. Contribute to general office administration and process improvements, which may include report creation and distribution, filing, data entry, collating, guest check in and out, billing, audits, and preparing reservation material. Review documents and forms for completeness, track files for follow up and distribute for review. Process and sort all incoming and outgoing mail and deliveries. Coordinate logistics for outreach activities, meetings, and events. Ensure security and safety of residents, conference and program guests. Inform residents and guests of residential policies and procedures and enforce policies when issues of non-compliance arise. Research and resolve routine issues such as service requests and minor maintenance. Refer complex issues to other staff. Routinely inspect facilities and maintain assigned areas. Qualifications: Associate’s degree and one year of relevant experience, or combination of education and relevant experience. Strong written and verbal communication skills. Basic computer skills, including experience with MS Office Suite. Customer service skills. Basic office administration skills. Strong critical thinking and sound decision-making capacity. Ability to learn compliance with legal, financial, and university policies and external regulations.



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