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Lube Lead
2 months ago
- Closed Sundays
- Competitive Bi-Weekly Pay and bonus structure
- Tuition Reimbursement
- Paid Vacation and Sick Time
- 6 Paid Holidays
- Medical, Dental and Vision Insurance (Effective 1st of the Month after Hire)
- Life Insurance (Company paid)
- 401(k) Retirement Savings Plan with Company Match
- Discounted Services on Personal and Immediate Family Vehicles
- Opportunity for Advancement
Key Responsibilities
- Supervision and Leadership : Lead, mentor, and supervise a team of lube employees. Ensure all team members follow proper procedures and safety protocols.
- Service Management : Oversee and coordinate all quick lube services, including oil changes, fluid checks, filter replacements, tire rotations, and other routine maintenance tasks.
- Quality Control : Ensure all services are performed to the highest standards and in accordance with manufacturer specifications and company policies.
- Customer Interaction : Communicate with customers to understand their needs, explain services, provide estimates, and ensure customer satisfaction.
- Training and Development : Provide training and development opportunities for lube employees to enhance their skills and knowledge.
- Technical Documentation: Maintain accurate records of services performed, customer interactions, and inventory levels utilizing technology provided.
- Problem-Solving : Address and resolve any issues or complaints from customers or team members promptly and effectively.
- Safety and Cleanliness : Ensure the quick lube area is kept clean, organized, and safe at all times. Adhere to all safety regulations and procedures.
- Inspections : Conduct thorough inspections of vehicles to identify potential issues, such as leaks, worn parts, or other maintenance needs.
Required Skills and Qualifications
- Attention to Detail : High attention to detail to ensure quality and accuracy in all services performed to identify and prevent potential issues in all positions of the quick lube.
- Technical Skills : Some knowledge of vehicle maintenance and lubrication services.
- Leadership : Strong leadership and supervisory skills with the ability to motivate and manage a team.
- Customer Service : Excellent communication and interpersonal skills to interact effectively with customers and team members.
- Organizational Aptitude : Ability to learn organizational and time-management skills to handle multiple tasks and priorities.
- Problem-Solving : Ability to troubleshoot and resolve issues efficiently and effectively.
- Physical Stamina : Ability to perform physically demanding tasks, including lifting up to 50 pounds, ability to work with hands above head, climbing stairs, and standing for extended periods.
- Teamwork : Ability to work collaboratively with other technicians and service personnel.
- Certifications : Relevant certifications or technical training in automotive maintenance is a plus. Texas Inspector, MACs, etc.
- Drivers License : Valid Drivers License
Education and Experience
- Minimum of 1 year in supervisory service role.
- Completion of a vocational training program in automotive technology is advantageous.
Working Conditions
- Environment : Work is primarily performed in a service garage setting with exposure to various weather conditions, noise, and vehicle exhaust.
- Schedule : Full-time position with potential for weekend and evening shifts.
