Lead Risk Management Analyst

Found in: Jooble US O C2 - 2 weeks ago


Richmond VA, United States Navy Federal Credit Union Full time

To develop and manage a comprehensive risk strategy for the Contact Center which maximizes business operations benefits while minimizing risk exposure and maintaining compliance, covering the risk exposure for the full portfolio of the organization's activities/interest. Promote operational efficiency and service excellence through appropriate risk management strategies, process improvements and training while reducing and mitigating operational, reputation, legal/regulatory and financial losses. Provide analytical support and execution for various business strategies to ensure Navy Federal goals are met. Assess exposure to risk, ways to measure operational risk, establishes policies and procedures to minimize risk, identifies ways to protect the organization from financial loss and reputational damage
Utilize innovative financial impact analysis and problem solving skills to optimize business performance and minimize strategic risk exposure
Develop and implement operational risk management frameworks, methodologies, reporting, quantification/testing, policies, standards, and procedures as appropriate
Collaborate with cross-functional teams to implement effective programs and measures designed to identify and mitigate risks associated with business operations
Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management
Prepare position papers to highlight issues which may or will impact Navy Federal operations
Develop and coordinate the production of performance reports to senior management
Prepare presentations for management on current risk environment including internal and external updates
Create and publish communications for the Contact Center Risk Office
Expert knowledge of operational and regulatory risk controls, concepts and practices
Expert knowledge of applicable federal and state regulations, company policies, and industry best practices
Significant experience in managing cross-functional, multi-dimensional teams and projects of the highest complexity which have business risk and impact
Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives
Proven ability to influence management decision making
Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies
Significant experience in collaborating across organizational boundaries and building partnerships across various functions
Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
Expert demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
Advanced skill interpreting, extrapolating and interpolating data for statistical research and modeling
Advanced organizational, planning and time management skills in order to multi task competing priorities in a fast paced and dynamic environment
Expert communication and negotiation skills with ability to exercise good judgement and tact in dealing with senior management
Master's or Advanced Degree in Business Administration, Auditing, Law or related field or equivalent combination of training, education and experience
Advanced knowledge of products, services, processes, requirements, and systems related to the business unit
Working knowledge of project lifecycles and management methodologies
Working knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
Advanced knowledge of state and Federal laws; and company policies that govern the business unit's products/services
Experience using PowerPoint, Canva, and/or Staffbase to create trainings and communications
Experience using ServiceNow
Experience creating and analyzing risk reporting
Hours: Monday - Friday, 8:00AM - 4:30PM
Vienna, Virginia 22180 | 141 Security Drive Winchester, VA 22602 | Remote
And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Military Times 2022 Best for Vets Employers
• Forbes® 2022 The Best Employers for New Grads
• Fortune Best Workplaces for Women
• Ripplematch Campus Forward Award - Excellence in Early Career Hiring
• Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. %



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