Director, Medical Director

3 weeks ago


Milwaukee WI, United States Mission Veterinary Partners Full time

Francis Animal Hospital in Milwaukee, WI is thrilled to announce that our brand-new hospital is seeking an ambitious and driven Medical Director to join our innovative and energetic team This is a wonderful opportunity for an experienced veterinarian or Medical Director seeking additional responsibility, growth, and the opportunity to be creative, innovative, and collaborative
About our Hospital: St. Francis Animal Hospital is a gorgeous, spacious, well-established, full-service, small animal, a veterinary hospital providing comprehensive medical, preventative, surgical, and dental care to St. We provide a broad spectrum of diagnostic procedures through in-house testing and the use of external laboratories. We also work closely with local board specialists when special diagnostic procedures are required. Our facility includes an in-house surgery suite and in-house digital X-ray capabilities.
Milwaukee is perhaps best known for its famous breweries and the Major League Brewers, but there's more to the city than beer and baseball. Milwaukee is rich in historical and cultural attractions, making it the perfect place for a weekend of exploring. Take a Tour of our NEW facility:
Position Summary: The Medical Director (MD) of Mission Veterinary Partners ("MVP") is responsible for the continuous pursuit of Medical Excellence encompassing patient care, client service excellence, lifelong learning, and hospital efficiency. This key leader is responsible for role modeling for all associate veterinarians and providing them with coaching and mentorship in the ongoing pursuit of Medical Excellence. The MD will work in close partnership with the Practice Manager (PM) to create an environment of collaboration, communication, and continuous improvement. In collaboration with their Regional Director, the Medical Director and Practice Manager will develop an annual operating plan for their hospital to continually advance in Medical Excellence and total performance.
A successful Medical Director will excel when they lead with a growth mindset, an attitude of servant leadership, continuous role modeling of clinical excellence, and utilization of the power of the MVP network, leveraging it to their advantage to enable recruiting and achieve hospital goals. The Medical Director contributes to the hospital's total performance in the areas of revenue growth, Professional Client Transaction (PCT) overall growth and consistency amongst doctors, increasing pet visits, client Net Promoter Score (NPS), and employee satisfaction and retention. Together, as a team, the Practice Manager and Medical Director lead their hospital toward a total EBITDA goal. The Medical Director may serve in a dual role as the Hospital Director.
Veterinary Duties (80-90%)
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive, percentages are guidelines but may vary based on clinic needs determined by the Hospital Director.
* Achieve specific production goals as elected in the hospital's annual planning.
* Maintain veterinary excellence by attending annual CE, striving for continuous improvement, and leading innovation within the veterinary team.
Medical Director Duties (10-20%)
* Consistently role model Medical Excellence, setting the example for the highest quality of medicine, client service, education, and efficiency.
* Continuously strive to establish excellent relationships with all doctors resulting in engagement, retention, medical and surgical skill development, compassion fatigue abatement, and modeling leadership that serves.
* Manage the veterinarians in the hospital to include regular performance discussions, performance reviews, hiring, firing, discipline, corrective actions, and the like.
* other staff as needed to support the PM.
* Attend the annual conference held by MVP and demonstrate a willingness to participate in networking
* Attend hospital staff and leadership meetings as appropriate.
* Hold monthly hospital doctor's meetings to include:
* Educating and leading the veterinary team to make determinations around SKU consolidation, appropriate product selection, and laboratory strategy.
* Ensure timely conveyance of contemporary topics and provide educational pieces in the pursuit of medical excellence.
* Supervise internship, externship, and mentorship programs to ensure a positive experience for students and/or new graduates.
* Serve as an ambassador for your hospital and MVP via community engagement including schools, universities, and local events.
* In collaboration with the Practice Manager or Inventory Manager ensure compliance with local, state, federal, and DEA regulations within the hospital ensuring hospital is exercising best practices for controlled substance compliance.
* Support Practice Manager in MVP initiative rollouts at the hospital level.
* Minimum Qualifications: (Education, licenses, certifications, and experience required to fulfill the essential duties, computer skills as required).
* Doctor of Veterinary Medicine; Understanding or willingness to learn financial and operating management of the hospital.
* Intermediate computer skills and proficiency in MS Excel, MS Word, Outlook, and PowerPoint.
* Excellent, demonstrated medical and surgical skills are essential.
* Commitment to Mission Veterinary Partners' core values of Service, Teamwork, Continuous Improvement, Accountability, Doing the Right Thing, and Treat Everyone Like Family. Relationship-building skills and servant leadership mentality; Demonstrated knowledge and understanding of internal and external Standards of Conduct as well as legal regulatory requirements.
* Engagement in MVP programs and resources to expand expertise in leading and building teams, managing and influencing people, and customer service excellence.
* Engagement in MVP programs and resources to expand expertise in all aspects of teammate management including but not limited to recruitment, hiring, retention, promoting, disciplinary actions, job performance evaluations, and teammate professional development.
* Medical Director leadership bonus
* Hospital performance bonus
* Signing bonus
* Relocation assistance (if needed)
* Medical, dental, and vision insurance
* Mental health resources and support
* Please apply today for immediate consideration.
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