Personal Banker, Retail Banking
2 weeks ago
Peoples Security Bank & Trust.
Our Personal Bankers delivers an exceptional experience to customers and prospects with a focus on meeting the financial needs of all areas of our community; work as an active member of the branch office sales/service team; and provide support related to the day-to-day branch operational activities and financial services of the Bank.
Processes various customer transactions (checks, deposits, withdrawals, payments, money orders, cashier's checks, cash advances, etc.) Balances cash drawer, night deposits, and balances and services the ATM. Well-practiced in policy and procedure in order to protect customer and Bank assets at all times. And keeps up-to-date on banking regulation changes to ensure compliance.
Has high level understanding of Bank's products and services, including its technology.
Provides exemplary customer service, fielding questions concerning deposit account and loan activity, fees, etc. Uses available resources to research more complicated matters with assistance, ensuring client concerns are addressed in a timely manner.
Promptly and effectively refers clients and prospects to the appropriate partner to meet their needs for deposits, loans, cash management, merchant, or wealth management
Benefits Offered to Peoples Security Bank Employees
Medical Plans
Dental Plan
Disability Insurance
Paid Holidays
Employee Assistance Program
Banking Classes
College Tuition Reimbursement
Established in 1905, Peoples Security Bank & Trust Company is headquartered in Scranton, Pennsylvania, and is one of the largest community banks in Eastern Pennsylvania, with a footprint stretching from Binghamton, New York down through the Endless Mountains into the Greater Scranton Area, the Poconos, Lehigh Valley, Greater Delaware Valley, Greater Pittsburgh Region in Pennsylvania to Piscataway, New Jersey.
Peoples Security Bank & Trust is more than a financial institution in the communities we serve; No matter what you do or where you go, Peoples Security Bank will be here to assist you with your financial needs.
Peoples Security Bank and Trust Company is an Equal Opportunity Employer
Education/Training:
Associate's degree or General Banking Diploma preferred. Training in customer service, polite and effective communication practices, and relationship building needed.
Must demonstrate ability to communicate across various channels (face-to-face, email, video conference, text/chat, social media); possess a sound knowledge of branch transactional tasks and operations; be conversant in bank's products and services; proficient in use of various types of technology and software.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires regular use of a computer.
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