Immediate Hire CSR
4 weeks ago
Town and Country Veterinary Associates is a well-established, full-service, small animal veterinary hospital providing affordable, comprehensive medical, surgical and dental care to Vernon, Manchester, South Windsor, Tolland and all surrounding communities.
Drs. Gayle Block and Maxine Borghesi opened Town and Country Veterinary Associates in January, 1992 after an exhaustive search of the area for the right location, settling on Vernon. From the beginning, their plan was to only grow to a three veterinarian practice so they could always be intimately involved with each case. That allowed them to form strong bonds with their clients and patients over the years.
Position Purpose
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Competencies
Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results . Sharing ideas and being open to other’s ideas.
Communicating : Conveying instructions to clients and teammates to ensure successful patient care.
Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
Organization Skills : Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
Processes cash, checks, charge card payments and credit account payments.
Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
Assists in the updating of client/patient files, as needed.
Prepares and sends client correspondence.
Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
Performs a backup of the computer system on a regular basis, as directed.
Performs and oversees the performance of posting daily business.
Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
Answers incoming telephone calls applying proper telephone etiquette.
Presents clients with medications, instructions, new client kits and any other take home items.
Handles emergency situations with great care, patience, and following established clinic policies and procedures.
Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
Requirements / Qualifications
Ability to work Full-time
Veterinary Receptionist/CSR experience is a must.
High school diploma or equivalent
Previous veterinary experience required
Client satisfaction references preferred
Practices OSHA safety techniques including proper PPE
Benefits Offered
Paid time off
Health insurance; dental insurance; vision insurance
Retirement benefits or accounts
Bonus incentive
Flexible work schedules
Career and professional development
Employee Assistance Program
Employee Referral Program
-
Customer Service Representative, Logistics CSR
3 weeks ago
Vernon, United States Simplified Labor Staffing Solutions Full timeJob DescriptionJob DescriptionCustomer Service Representative, Logistics CSR We’re immediately hiring Customer Service Representatives for a large logistics company in Vernon, CA. You’ll earn $20 to $25 an hour, depending on your experience and work Monday through Friday on the day shift. The facility offers free onsite parking and an employee...
-
Customer Service Representative, Logistics CSR
4 weeks ago
Vernon, United States Simplified Labor Staffing Solutions Full timeJob DescriptionJob DescriptionCustomer Service Representative, Logistics CSR We’re immediately hiring Customer Service Representatives for a large logistics company in Vernon, CA. You’ll earn $20 to $25 an hour, depending on your experience and work Monday through Friday on the day shift. The facility offers free onsite parking and an employee...
-
Plumbing CSR
1 month ago
Mt Vernon, United States Full Speed Plumbing Full timeFull Speed Plumbing of Mount Vernon, WA is looking to hire Plumbing CSR - Customer Service Reps to join our Client Services team and provide exceptional help to keep our business running smoothly. Are you a can-do people person who wants a career and not just a job? Would you like to work for an established but growing company in an essential industry? Do...
-
Plumbing CSR
3 weeks ago
Mt Vernon, United States Full Speed Plumbing Full timeFull Speed Plumbing of Mount Vernon, WA is looking to hire Plumbing CSR - Customer Service Reps to join our Client Services team and provide exceptional help to keep our business running smoothly. Are you a can-do people person who wants a career and not just a job? Would you like to work for an established but growing company in an essential industry? Do...
-
Plumbing CSR
2 weeks ago
Mt Vernon, United States Full Speed Plumbing Full timeFull Speed Plumbing of Mount Vernon , WA is looking to hire Plumbing CSR - Customer Service Reps to join our Client Services team and provide exceptional help to keep our business running smoothly. Are you a can-do people person who wants a career and not just a job ? Would you like to work for an established but growing company in an essential industry ? Do...
-
Plumbing CSR
1 month ago
Mount Vernon, United States Full Speed Plumbing Full timeJob DescriptionJob DescriptionFull Speed Plumbing of Mount Vernon, WA is looking to hire Plumbing CSR - Customer Service Reps to join our Client Services team and provide exceptional help to keep our business running smoothly. Are you a can-do people person who wants a career and not just a job? Would you like to work for an established but growing company...
-
Retail Merchandiser
4 days ago
Mount Vernon, United States R Squared Solutions Full timeAre you a people person, persuasive, positive andconfident? If so, we're now hiring Retail SalesRepresentatives and looking for people like you! We're asales-based team seeking sharp, creative people who are comfortablecalling on customers in your assigned territory, speaking withdecision makers, and generating sales. You will make sure productis available...
-
Vernon Hills, United States Northwestern Medicine Full time**This is a Full Time position at 36hrs per week for the Immediate Care Center located at the Vernon Hills clinic. This would be 3, 12hr shifts from 7:45am-8:15pm with weekend and holiday coverage requirement. Floating to other clinics is required. Must be a CMA or EMT**.** The **Immediate Care Technician** reflects the mission, vision, and values of NMHC,...
-
Dispatcher
4 weeks ago
Vernon, United States Hire Talent Full timeJob Title: Dispatcher Location: Vernon, CA Duration: 03 Months on W2 Job Description: Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customer's needs. Dispatches vehicles on a pre-set route for each driver daily in the interest...
-
Dispatcher
3 weeks ago
Vernon, United States Hire Talent Full timeJob Title: Dispatcher Location: Vernon, CA Duration: 03 Months on W2 Job Description: Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customer's needs. Dispatches vehicles on a pre-set route for each driver daily in the interest...
-
Team Member
3 days ago
Vernon Hills, United States Roti Full timeTeam Member$15-16/hrTitle: Team MemberSupervisor: General ManagerFLSA Status: Non- Exempt, Hourly About Rōti: Rōti (row- tee) is feeding a healthier world with bold, craveable flavor through its fast casual EasternMediterranean inspired menu; featuring unique spices once found on history’s great spice trade routes. The brand, founded in 2006, features...
-
Vernon Hills, United States Northwestern Medicine Full time**This is a Part Time position at 24hrs per week for the Immediate Care Center located at the Vernon Hills clinic. This would be 2, 12hr shifts from 7:45am-8:15pm with weekend and holiday coverage requirement. Floating to other clinics may be required.** The **Patient Service Representative** reflects the mission, vision, and values of NMHC, adheres to the...
-
Food and Beverage Manager
4 weeks ago
Vernon Township, United States Crystal Springs Resort Full timeFood and Beverage Manager$20/hrFood and Beverage Manager at Crystal Springs ResortCrystal Springs Resort is a spectacular NJ vacation destination, acclaimed as the New York Metro area's most unique four-season resort. Located in the rolling farmland of the Garden State’s picturesque northwest, our world-class NJ resort is just an hour from New York City,...
-
Food and Beverage Manager
3 weeks ago
Vernon Township, United States Crystal Springs Resort Full timeFood and Beverage Manager$20/hrFood and Beverage Manager at Crystal Springs ResortCrystal Springs Resort is a spectacular NJ vacation destination, acclaimed as the New York Metro area's most unique four-season resort. Located in the rolling farmland of the Garden State’s picturesque northwest, our world-class NJ resort is just an hour from New York City,...
-
(CNA) Certified Nursing Assistant
3 weeks ago
Vernon, United States Ascension Full timeHiring for FT, PT, and PRN, 8 hr shifts, All shiftsSt. Vincent Immediate Care - Jennings, part of Ascension is looking for caring and compassionate Certified Nursing Assistants (CNAs) to join our team!We’re the second-largest nonprofit system in the U.S., employing more than 150,000 associates. We offer the opportunity to work in independent living,...
-
Customer Service Representative
3 weeks ago
Mt Vernon, United States Full Speed Plumbing Full timeFull Speed Plumbing of Mount Vernon, WA is looking to hire a part-time Customer Service Representative with a can-do attitude. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established but growing local company in the home...
-
Vernon Hills, United States Northwestern Memorial Healthcare Full timeJob Description**This is a Full Time position at 36hrs per week for the Immediate Care Center located at the Vernon Hills clinic. This would be 3, 12hr shifts from 7:45am-8:15pm with weekend and holiday coverage requirement. Floating to other clinics may be required. Must be a CMA or EMT.**The Immediate Care Technician reflects the mission, vision, and...
-
Customer Service Representative
3 weeks ago
Mount Vernon, United States Full Speed Plumbing Full timeJob DescriptionJob DescriptionFull Speed Plumbing of Mount Vernon, WA is looking to hire a part-time Customer Service Representative with a can-do attitude. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established but growing...
-
Vernon Hills, United States Northwestern Memorial Healthcare Full timeJob DescriptionJob DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no...
-
Customer Service Representative
3 weeks ago
Mount Vernon, United States Full Speed Plumbing Full timeFull Speed Plumbing of Mount Vernon, WA is looking to hire a part-time Customer Service Representative with a can-do attitude. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established but growing local company in the home...
