Sales Coordinator/Customer Service/Data Entry

Found in: Jooble US O C2 - 2 weeks ago


Birmingham AL, United States Birmingham Jefferson Co Full time

The recent completion of Birmingham's I-59/20 Central Business District (CBD) Interstate bridges brings about a renewed focus on the space underneath the bridges known as City Walk BHAM. Under the supervision and guidance of the Director of Public Relations and Community Partnerships , the Sales Coordinator is responsible for receiving City Walk use inquiries, reviewing, tracking, issuing, and receiving license agreements and insurance certificates, entering Concentrics City Walk BHAM use opportunities, working with prospective users on fees, license agreement terms and other parameters in keeping with City Walk BHAM standards.
This position will serve to assist with completing additional requests, special projects, or tasks as assigned by the director to fulfill the department's goals and objectives, including acting on behalf of or in support of the department head as required. This role will provide integral support to both the sales and the administrative functions of City Walk BHAM associated with receiving, reviewing, tracking, and executing licensed use of City Walk BHAM while also providing support to the Director.
Demonstrates understanding and full performance ability in each of the following:
* Maintains an efficient workflow to receive and process interest in the utilization CityWalk BHAM beginning with information provided on the website and web-to-lead form optimization through communication of calendar availability, usage fee review, and license agreements.
* Maintains the integrity of City Walk BHAM in all forms of communication and personal contacts.
* Coordinates site visits with clients, internal staff, and event organizers.
* Continually advises and updates the Director of City Walk Public Relations and Community Partnerships on ALL interests in the use of City Walk BHAM.
* Tracks sales, and market research and generates reports for the Director.
* Maintains and updates the databases of Monday.This may include additional projects or tasks such as drafting correspondence, creating templates, handling communications for the department, arranging appointments, file management oversight, and filling in for additional assistance when needed at the City Walk BHAM venue.
* Willing to assist with new proposed projects for CWB.
* The ideal candidate will be a proactive team player, capable of collaborating effectively with the director, the City Walk BHAM staff, and colleagues across the City Walk BHAM sphere to achieve shared goals and objectives.
* Accountability, Interpersonal Skills, Customer Service, Communication, Active Listening, Conflict Management, Technical Skills, Prospecting, Financial Administration, Sales Skills, Project Management, Contract Negotiations, Product Expertise, Business Alignment, Program Management, Planning & Forecasting, Fiscal Accountability, Training and Development.
Most of this work is typically performed indoors, in a temperature-controlled office setting, however, some work will be performed outdoors exposed to the elements (heat, rain, etc.). with or without assistance, while maintaining good balance. Must be flexible enough to reach above shoulder level and be able to push and pull for brief periods of time. Visual acuity, speech recognition, and speech clarity. Willingness to walk long distances or drive a company golf cart or vehicle.
This is a full-time position; hours of work must be flexible and varied to meet the demands of the events of the facility. Must be able to work extended and/or irregular hours including days, nights, weekends, and holidays, as needed.
Minimum of three (3) years related experience coordinating and executing sales and marketing strategies in a convention, entertainment, performing arts, or hospitality organization preferred.
* Bachelor's degree from an accredited college or university with emphasis in marketing, mass communications, sales, business administration, or related fields preferred.
* Working knowledge of all areas of venue management, including but not limited to Sales, Marketing, Event Operations, Food & Beverage.
* Capable of working independently without continuous supervision.
* Proficient in presenting proposals and/or concepts to senior management for potential bookings and events.
* Ability to prospect and negotiate license agreements to achieve sales goals.
* Be flexible and adaptable.
* Excellent oral communication, written communication, fluency in English, and active listening.
* Proficient in general office equipment including but not limited to computer, telephone, copier/fax machine, calculator, etc.
* Proficient in Microsoft Office software and other software, including Concentrics, Outlook, PowerPoint, Word, Excel, Monday.



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