IT Support Specialist
2 weeks ago
Job Summary
Alta Forest Products LLC is seeking a skilled IT Help Desk Technician to join our team. As a key member of our IT department, you will provide technical support to our users, identifying problems, researching answers, and guiding clients through corrective steps.
Key Responsibilities
- Provide technical support to users remotely and in-person.
- Administer and distribute support tickets through Jira Service Management.
- Configure and troubleshoot Windows 10 and/or Windows 11.
- Maintain service contracts of office equipment.
- Travel to local facilities during hardware deployments.
Requirements
- 2-4 years of experience in a similar role.
- Experience configuring and troubleshooting Windows 10 and/or Windows 11.
- 2+ years administrating Active Directory.
- Experience supporting and using Office 365 applications.
What We Offer
- Lucrative compensation package with pay range of $28 to $34 per hour.
- Comprehensive medical and dental benefits programs.
- 401 K retirement savings program with company match.
- Casual dress.
- Company entertainment discounts.
- Tuition reimbursement for job-related training.
- Generous paid time off and paid holidays.
About Us
Alta Forest Products LLC is a leading manufacturer and wholesale distributor of fencing products in North America. We are a shared-services model providing IT services to our member companies.
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