IT Support Specialist

2 weeks ago


Chehalis, Washington, United States Alta Forest Products LLC Full time

Job Summary

Alta Forest Products LLC is seeking a skilled IT Help Desk Technician to join our team. As a key member of our IT department, you will provide technical support to our users, identifying problems, researching answers, and guiding clients through corrective steps.

Key Responsibilities

  • Provide technical support to users remotely and in-person.
  • Administer and distribute support tickets through Jira Service Management.
  • Configure and troubleshoot Windows 10 and/or Windows 11.
  • Maintain service contracts of office equipment.
  • Travel to local facilities during hardware deployments.

Requirements
  • 2-4 years of experience in a similar role.
  • Experience configuring and troubleshooting Windows 10 and/or Windows 11.
  • 2+ years administrating Active Directory.
  • Experience supporting and using Office 365 applications.

What We Offer
  • Lucrative compensation package with pay range of $28 to $34 per hour.
  • Comprehensive medical and dental benefits programs.
  • 401 K retirement savings program with company match.
  • Casual dress.
  • Company entertainment discounts.
  • Tuition reimbursement for job-related training.
  • Generous paid time off and paid holidays.

About Us

Alta Forest Products LLC is a leading manufacturer and wholesale distributor of fencing products in North America. We are a shared-services model providing IT services to our member companies.



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