Jobs: service desk analist

Job Details:Position: Bilingual (Spanish/English) IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Wed 4:30p-10:30p; Thu-Sat 10:30a-10:30pReports to: Team Lead.Who We Are:We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty,...

Job DescriptionResponsibilities Work closely with Service Delivery manager/Client to implement technical action items related to the Service desk Develop maintain and Share reports/scorecards dashboards & related to operations & productivity to customer and Internally. Prepare and Present Operations reviews PPT on weekly Monthly quarterly...

Job DescriptionResponsibilities Work closely with Service Delivery manager/Client to implement technical action items related to the Service desk Develop maintain and Share reports/scorecards dashboards & related to operations & productivity to customer and Internally. Prepare and Present Operations reviews PPT on weekly Monthly quarterly and Annual...

Job Title:-Service Desk AnalystLocation: Atlanta,GADuration: 11+ monthsDESCRIPTION:The Service Desk Analyst will work with a team of other service desk analysts, under the general supervision of a Service Desk Team Lead and the IT Service Operations Manager, who is responsible overall for the Service Desk operations. Depending on the proficiency and level of...

Responsibilities Work closely with Service Delivery manager/Client to implement technical action items related to the Service desk Develop maintain and Share reports/scorecards dashboards & related to operations & productivity to customer and Internally. Prepare and Present Operations reviews PPT on weekly Monthly quarterly and Annual ...

Responsibilities Work closely with Service Delivery manager/Client to implement technical action items related to the Service desk Develop maintain and Share reports/scorecards dashboards & related to operations & productivity to customer and Internally. Prepare and Present Operations reviews PPT on weekly Monthly quarterly and Annual basis to client...

Responsible for managing day-to-day operation and direct supervision of all Service Desk personnel. Ensure that contract requirements and contract SLAs and performance criteria are met. Supports continual development of the Service Desk function, to include promoting a service-oriented culture and maintaining Service Desk SOPs. Supports interactions with...

The IT Service Desk Supervisor is responsible for leading and coordinating the team providing first-level support to end-users experiencing issues with IT hardware, software, applications, and services. The position entails managing and mentoring Service Desk Technicians, ensuring compliance with service level agreements (SLAs), and delivering efficient,...

Job DescriptionJob DescriptionBenefits/PerksHealthcare, 401K, HSA, Vision, DentalCareer Advancement OpportunitiesCommissionsBonusesLunch and CoffeeSummaryThe Service Desk Managers role is to oversee all Service Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all processes and...

The IT Service Desk Supervisor is responsible for leading and coordinating the team providing first-level support to end-users experiencing issues with IT hardware, software, applications, and services. The position entails managing and mentoring Service Desk Technicians, ensuring compliance with service level agreements (SLAs), and delivering efficient,...

GENERAL DESCRIPTION: The Service Desk Lead plays a critical role in providing day-to-day support of High Companies' end user computing environment. The Service Desk Lead, in conjunction with the Service Desk Technician, serves as the first point of contact with co-workers that need technical assistance. The Service Desk Lead will assist with and oversee...

Job DescriptionJob DescriptionResponsibilities:Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk.Supervising the DC Service Desk team.Providing support and maintenance of all computers and printers; ensuring timely resolution...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

Job DescriptionJob DescriptionA leading provider of IT Managed Services in New York City/ Northern New Jersey is looking for a Service Desk Supervisor to manage and mentor our Service Desk team. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of service delivery...

Encore Technologies is seeking a Service Desk Supervisor The role involves planning, organizing, and directing the Service Desk-related activities and personnel, ensuring high availability and support for all IT-related services.· Onsite in Cincinnati OH· The work schedule is Monday-Friday 9:00 am- 6:00 pmResponsibilities:· Oversee all IT service-related...

Job DescriptionJob DescriptionPaul Mitchell The School - Sherman Oaks is seeking a qualified Service Desk Coordinator to join our family With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Service Desk Coordinator RoleThe Service Desk Coordinator is professional and has service experience and basic guest service...

Paul Mitchell The School - Denver is seeking a qualified Service Desk Coordinator to join our family With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Service Desk Coordinator Role The Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He or...

Description: **Paul Mitchell The School-Lombard is seeking a qualified Service Desk Coordinator to join our family** With over one hundred schools nationwide, Paul Mitchell Schools are growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified team members who...

Service Desk Specialist 1000 Darden Center Dr, Orlando FL 32837 Job Description JOB OVERVIEW:The Service Desk Specialist is part of the company's Information Technology Team that answers, monitors and prioritizes Service Desk calls, and resolves most non-maintenance problems with an accurate knowledge of system procedures and tools.ROLES AND...

Position Overview:Pro Talk Desk INC is currently seeking Remote Call Center Agents to join our team. As a key player in our customer service operations, you will play a crucial role in addressing customer inquiries, resolving issues efficiently, and promoting our products and services with professionalism and enthusiasm. We are searching for individuals who...