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New Patient Coordinator

4 months ago

Menomonee Falls, United States Orthodontic Experts LTD Full time
Description:

About us:

Orthodontic Experts is dedicated to quality care and orthodontic excellence, we are a community committed to making a difference in the lives of our patients. We are looking for the best of the best to join our team as a New Patient Coordinator. We currently have 24 offices in the greater Chicagoland area, Wisconsin and Indiana. This year we are on track to open additional offices Our core Values consist of the following:

Accountability
Continuous Improvement
Inclusion
Integrity
Respect
Teamwork
Transparency

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

Taking clear x-rays.
Taking clear photos.
Taking accurate scans for retainers.
Assisting in sterilizing equipment.
Maintaining clean working environment (not limited to picture & X-ray area).
Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
Assist in meeting and/or exceeding monthly and annual clinic goals.
Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
Participate in Marketing Events
Other tasks as assigned.

Requirements:

High School Diploma/ GED
New Patient Coordinators should have the ability to work independently, and in a team setting.
Computer skills
New Patient Coordinators should have the ability to travel & transport self to other practice locations.
Bilingual - Spanish
Requirements:

Working Hours/ Location:

Monday – Wednesday 8:45am – 5:00pm
Thursday 7:45am - 4:00pm
Friday 6:45am – 3:00pm
2 Saturdays per month
N81W15066 Appleton Ave , Menomonee Falls, WI 53051
Travel to Hales Corners, Mount Pleasant
Full time
Pay - 16$ per hour

Benefits (for our full-time employees):

Paid Training
Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
Clinical Bonuses
Paid Time Off
Holiday Pay
Medical, Dental, Vision, and Life Insurance
Accident Insurance
Short-Term Disability
Long-Term Disability
Employee Assistance Program
Health Savings Account
Dependent Care Account
401(k) and matching
Pet Insurance
Tuition Assistance Program
Identity Theft Protection
MetLife MetLaw Legal Insurance
Transit Reimbursement - Commuter Account
Free and discounted Orthodontic Treatments