Member Service Representative

2 weeks ago


Dublin, United States Dawson Full time

Member Service Representative

Banking & Financial Services

$18.00-$18.50 per hour + Incentives

Temp to Hire

Monday-Friday, 8:00am-4:30pm; Saturday 9:00a-12:00p

Dublin, Ohio (onsite)



Schedule:

· Around one Saturday a month from 9:00a-12:00p, it is a rotating schedule



What you’ll be doing:

· Assist members with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions in person, online, and on the phone

· Identify and sell credit union products and services beneficial to the member’s needs

· Maintain and balance cash drawers and reconciling discrepancies

· Handle currency, transactions, and confidential information in a responsible manner

· Identify fraudulent activity to prevent potential losses to the credit union by following all financial and security regulations and procedures

· Stay updated on new products and services and maintain awareness of current fraud alerts



Who we’re looking for:

· Cash handling experience and on-the-job training may be required

· Basic math and computer skills

· High level of dependability, accountability, efficiency, and accuracy

· Professional appearance and courteous manner

· Strong customer service skills are a must


*please send qualified resumes to gmurray@dawsoncareers.com



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