Field Service Technician

2 weeks ago

Houston, United States Corestaff Services Full time

Great Direct Hire Opportunity:

Job Description:

If you have technical skills and an excellent customer service mentality, then this position is perfect for you. This technician will support our sales team, distributors and end-users of our products with technical questions and processing RMA returns related to the use of our products. You will work directly with our Warranty division and have a major impact on our customers and the relationship we maintain with them.

What We Offer:

  • Competitive Pay Plans
  • Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
  • Medical, dental, vision, and life insurance
  • Paid holidays and vacation
  • 401(k) plan with matching contributions
  • Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
  • Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
  • An Exceptional Company Culture: Family-owned and operated business with over 30 Years of Engineered Excellence

Join our company and be part of a dynamic team dedicated to shaping the future of flow control solutions

Job Responsibilities:

  • Travel to customer facilities to provide troubleshooting and repair
  • Provide technical support to company's employees, distributors, and customers
  • Assist the Quality/RMA Department with technical troubleshooting, emails, and documents
  • Create and update technical marketing/published product offering documents

Ideal Experience/Minimum Qualifications:

  • Generically, all areas described above in Job Responsibilities
  • Electrical, pneumatic, and mechanical technical support
  • Butterfly, ball, globe, pressure independent control valves
  • Electric motor and pneumatic piston/diaphragm actuators
  • Electrical control systems like PLC, BMS, Arduino and RaspberryPI
  • Electrical multimeter, signal generator, and power supply
  • Ethernet, BACnet, and Modbus networks
  • Computer skills: MS Office applications (Excel, Word, Outlook), 2D AutoCAD, 3D modeling software and other applicable software
  • Able to Lift 50 Lbs. or less periodically
  • Must have a valid driver’s license
  • Permanent work authorization for the USA REQUIRED

Competencies:

  • Must be self-motivated and have a willingness to grow their knowledge with the company's products, their functionality, and use
  • Excellent oral and written communication skills
  • High-energy, flexible, self-starter, hands-on, comfortable working individually and in a team environment to reach goals.
  • Strong attention to detail
  • Able to adapt to new situations

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