Customer Service Logistics

2 weeks ago


Ontario, United States LHH Full time

Job Title: Logistics Customer Service Representative

Location: Ontario, CA

Pay: $25/hr

Job Type: Contract to Possible Hire

Job Description:

LHH is looking for a dedicated and detail-oriented Logistics Customer Service Representative to join our client's team in Ontario, CA. This role is crucial in ensuring smooth and efficient logistics operations, providing top-notch customer service, and supporting our dispatch and scheduling functions.

Key Responsibilities:

  • Serve as the primary point of contact for customers regarding pickups and deliveries.
  • Schedule and coordinate appointments for pickups and deliveries.
  • Communicate effectively with dispatch and other team members to ensure timely and accurate service.
  • Handle a high volume of emails and phone calls with attention to detail and accuracy.
  • Maintain organization and efficiency under pressure, ensuring all tasks are completed promptly.
  • Utilize Excel for scheduling and tracking purposes.

Requirements:

  • Proven experience in customer service, dispatch, or scheduling roles.
  • Exceptional organizational skills and attention to detail.
  • Ability to work under pressure and maintain composure.
  • Proficiency in Excel.
  • Strong communication skills, both written and verbal.
  • Reliable and punctual, with a commitment to being present every day.

Benefits:

  • Competitive pay at $25/hr.
  • Opportunity for contract to possible hire.
  • Work in a dynamic and supportive environment.



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